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Activity and Notification Center

June 24, 2019, 2:11 pm
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Mylio’s notification and activity center keeps your alerts and progress out of the way so you can continue to enjoy your media without disruption. Opening the Notifications and Activity Center shows you what Mylio is working on and any issues you should be aware of.
The notification and activity center can be moved anywhere within the Mylio window to allow you to keep it open but still continue other tasks and complete your work.
  • Notifications: Provides reminders when devices need to be synced, updates ran, or errors were reported. You can view them all together or separate notifications between System or Errors.
  • Activity: This section will keep track of ongoing processes Mylio is running. This can include scanning for changes to your library, importing, exporting, and more.

 

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Mylio and Seagate

July 1, 2019, 2:06 pm
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Mylio can set up a Vault for backing up your files and library details. Original files are backed up automatically, preventing the loss that often comes when one of our devices or drives is damaged, lost or stolen. Use external drives, desktop computers or even cloud services like Amazon or Google Drive as a Vault to protect your files. Want more redundancy? Set up multiple Vaults and Mylio will keep them all synchronized and your files protected – even across multiple remote locations.

Seagate Backup Plus drives (available in 1TB, 2TB, 4TB and 5TB sizes) are ideal drives to use as Vaults with Mylio. Even better, these drives come with a free year of subscription to Mylio Create, offering a larger library size and more devices than the standard free version of Mylio. If you have purchased one of these drives and are looking to use Mylio for the first time, please look for and launch the “Start Here” application that is pre-loaded on your Seagate Backup Plus drive.

Not seeing the Mylio offer? If the drive is not one of the models listed here on Seagate’s website, then it may not be eligible for a free year of Mylio Create.

Already a Mylio member? Follow the prompts of the “Start Here” application and you will be prompted to sign into your Mylio account. Our support team will take it from there to assist you further.

If you are experiencing any issues with your Seagate drive that is not related to Mylio please contact Seagate Support.

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What’s New in Mylio?

July 10, 2019, 10:45 am
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Hello!

¡Hola!

Bonjour!

Mylio has gone global! We’re translated into both Spanish and French, with more languages to come soon. You can adjust your preferred language in Mylio’s appearance settings.

We’ve Upgraded to Notifications: Instead of banners, Mylio’s new notification and activity center keeps your alerts and progress out of the way so you can continue to enjoy your media without disruption. You choose when you want to open the Notifications and Activity Center to see what Mylio is working on and any issues you should be aware of.

Folder Events: Quickly populate your Life Calendar™ by using the “Show Folder as Calendar Event” button. This automatically creates an Event in your calendar containing images from that folder. You can even save filters to display only the images from a folder that you want in the event!

Easier Sync Controls: Control what images are on what devices using Mylio’s new Sync Policy Settings. Tap to Sync allows you to easily change the quality of folders, while the Sync Panel gives you full control of all of your devices. Not looking for too many options? We have you covered with an improved auto-optimization process and Simple Custom options as well. Check out these changes by opening the Device settings from the Dashboard or Sync Panel (if enabled).

There’s more to discover with Mylio 3.5! For a full list of changes, please see our change log.

 

Extended Details

  • Version: 3.5
  • Release Date: July 10th, 2019
  • Mac Build: 5810
  • Windows Build: 5810
  • iOS Build: 5810
  • Android Build: 5810

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The Search Bar

July 26, 2019, 1:15 pm
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Searching for just about anything is easy in Mylio. You can do so using Mylio’s Search bar. The Search bar is a generic search on your entire library. All metadata and Mylio specific data will be searched. You can use search modifiers to search more directly for a specific piece of information.

The Search Menu

Opening the Search menu allows you to strategically search for certain aspects of photos. Open the Search menu by clicking the small arrow at the right side of the search bar.

The four icons at the top of the Search menu take you between Pinned searches, Rating searches, People searches, and Map searches. These allow you to toggle between different search types and easily narrow down your desired search.

The Keywords search field will search the keyword field of any photo. Select the disclosure triangle to the right of the keyword field to display a list of all keywords within your Mylio database.

Ratings allow you to narrow down your search by rating, label, or flag.

Finally, you can select “Show All” to view all files organized by Images, Videos, and Documents.

Using Multiple Keywords

You can search for photos that contain only a single keyword or photos that contain multiple keywords.

To search for photos that contain multiple keywords, simply search for the keywords separated by a comma and contained in quotation marks.

For example, if you have added the keywords “London”, “Orlando”, “Seattle”, “Disney” and “Grandma” to a photo – you can now do inclusive searches, which means if you enter the search term: “Grandma, Seattle” it will only show you photos that have both the keywords in them. Please note that your search queries must be listed in alphabetical order to return desired results.

The keywords must be placed inside quotation marks and separated by a comma.

Searching in Calendar View

When in Calendar view, simply typing a word in the search bar will search for events. Mylio will display any event that contains the word searched for in a list on the right making it even easier to find your memories.

Search Modifiers

Finding the right photo in a large library can be time-consuming. Mylio can help you locate the photo you’re looking for by narrowing down the results shown when searching for a photo!

This can be accomplished by adding information that you know about the photo into the Search bar in Mylio. When making your search type in a search term, colon, and then your keyword. They can even be combined to really narrow down your search.

Example:

make:Nikon iso:200

This will show all photos shot with a Nikon camera with the ISO of 200.

Search terms include:

  • caption – References the caption field, which is editable in the info panel.
  • copyright – References the copyright field, which is editable in the info panel.
  • date – Can be searched for without the ‘date’ prefix with month/day/year format. Example: 01/18/2016 or 1/18/16
  • file – References the file name, which is editable in the info panel.
  • flag – Use “on/off” to show photos that have been flagged in the rating bar. 
  • flash – Use “yes/no” or “true/false” to show photos that did or did not set off flash when taken.
  • folder – Limits searches to a particular folder. Example: folder:Best Friend’s Wedding, folder:Fourth of July
  • importdate – The date in which the file was imported into Mylio.
  • iso – Find photos taken with a specific ISO. Example: iso:100
  • keyword – Searches for specific keywords that have been added to your photos.
  • label – References the label of the picture, which is editable in the rating bar. Example: label:red, label:yellow, label:green, label:blue, label:purple
  • lens – Example: lens:80.0-200.0
  • place – Searches Mylio’s places data to search for photos taken at a specific place, which is editable in the Places Panel.
  • make – Find photos taken with a specific camera make. Example: make:canon, make:Nikon, make:Apple
  • model – Find photos taken with a specific camera model. Example: model:6D, model:D5300, model:iPhone 5S
  • people – Searches Mylio’s people data to search for photos taken of a specific person, which is editable in the people panel.
  • rating – References the rating of the picture, which is editable in the rating bar. Example: rating:3
  • source – Finds photos that were imported from a specific source. Example: source:iPhoto, source:”Camera Roll”, source:Facebook
  • title – References the title field, which is editable in the info panel.

 

Using Multiple Search Terms

In some scenarios, you may want to combine search terms to better find a specific photo or set of photos. This can be done by either combining elements of a single search modifier or combining two search modifiers with a single space between them. Additionally, you can use quotes to tell Mylio that your search term is a phrase, meaning it has multiple words or punctuation.

Example of Single Modifier with Multiple Variables:

rating:1,2,3

This search will show all photos with the rating of 1, 2, or 3 stars.

Example of Multiple Modifiers:

make:Nikon folder:Whales

This search will return all photos shot with a Nikon camera found in the folder called Whales.

Example of Multiple Modifiers with a Phrase: 

make:Nikon folder:”Best Photos” keyword:”stars at night”

This search will return photos taken with a Nikon camera, found in the Best Photos folder, with the keywords “stars at night”.

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Troubleshooting: Unable to Sync Photos Between Devices

August 23, 2019, 10:15 am
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Mylio will transfer photos and edits between your devices whether you’re syncing just Thumbnails, Previews, or Originals. If your devices are not receiving or sending photos and edits to your other devices, follow the steps below and you should be syncing in no time!

Are the Devices Seeing Each Other?

The first step in getting your devices to sync is to make sure they can see each other on the local network.

To do this, open the Dashboard by selecting it from the Navigation panel.

  • Devices that are visible to each other will have white icons and say “In Sync” or “Syncing” underneath them.
  • Devices that cannot see each other will have gray icons and say “Unavailable” or “Out of Sync” underneath them.

No, Devices Do Not See Each Other

Mylio will not sync to devices that are not visible to each other in the Dashboard. Be sure you are meeting Mylio’s three basic syncing criteria:

  1. Devices are all on the same Mylio Account. You can check this from Mylio’s Settings > Account.
  2. Devices are all on the same wi-fi or local network.
  3. Devices all have Mylio open and running. On mobile devices, Mylio must be in the foreground.

Additional Troubleshooting

  • If you’re on Windows, ensure that Mylio is allowed through the Windows Firewall on both public and private networks:
    • Navigate to Control Panel > System and Security > Windows Firewall, then select “Allow an app or feature through Windows Firewall” on the left.
    • Locate Mylio in the list of applications and ensure both the PRIVATE and PUBLIC columns are checked.
      • If these settings need to be adjusted, select Change Settings at the top right of this window, then OK at the bottom to confirm the change.
  • Toggle Increase Local Discovery within Mylio by navigating to Settings > Sync > Customize on both devices that are trying to communicate.
    • Increase Local Discovery allows for more devices to see each other but often causes additional network traffic.
        Note:   Increase Local Discovery needs to be turned on for both devices that are not communicating!
  • Toggle on RendezVous within Mylio by navigating to Settings > Sync on both devices that are trying to communicate.
    • RendzVous syncing is slower than traditional peer-to-peer syncing but may help devices become connected under specific network conditions.
        Note:  RendezVous needs to be turned on for both devices that are not communicating!

Yes, Devices See Each Other

If all of your devices are listed in the Dashboard as online but photos are not syncing between them, there are a few troubleshooting steps to go through:

  • To rule out the possibility that the network your devices are connected to is causing the issue, try an ad-hoc network to establish a direct connection between devices. Click here for instructions.
  • Check that your subscription is current. Your photos will stop syncing if your account is no longer valid. To verify your subscription status, click here and sign in.
  • Check to make sure there is not stuck activity at the bottom of the Sync Panel, such as “Stuck Moving Files or Folders on Disk”. If there is, follow these steps.

Are There Still Photos Waiting to Sync?

You may have a few devices online and still not have a fully synced Mylio library. This will be indicated by gray or red bubbles above devices in the Dashboard. Since Mylio watches photos on many devices, it can be challenging to remember what devices may have added an original that is waiting to sync. To determine what device, or devices, need to be synced:

  1. Open Mylio.
  2. Select the Dashboard.
  3. Select a device that has a gray or red bubble above it.
  4. Select ‘Show Media Waiting to Sync’.
  5. Mylio will display all of the images that still need to sync. Select them all by using the Action menu.
  6. The Sync panel will now show you where the Originals are for the selected photos, you can look for the green bar under Originals to see who currently has that photo.
  7. Make sure the device that is storing the originals is currently online. If not, open Mylio on that device and give it some time to sync the photos.

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Understanding Linked Calendars

August 29, 2019, 10:00 am
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Mylio can automatically create events from your digital calendars. This is a fast and easy way to populate your Life Calendar™ with all of your most important life events. Mylio can import calendars from your device’s calendar service, including Outlook, Gmail, and iCloud calendars.

Setting Up Linked Calendars

Setting Up Linked Calendars

  1. Open Mylio and select Settings from the View menu
  2. Select Linked Calendars
  3. Mylio will show you the calendars that are available to import on your device.
      Note:  Mylio must have access to your calendars to display this information. If access is not granted, please see the “Changing Access to Calendars” section of this page.
  4. Once displayed, you can toggle a calendar ON or OFF here. You also have additional settings…
    1. Nickname – Give your calendar a nickname in Mylio for easy viewing.
    2. Show More Options – show additional options related to calendar import.
      1. Ignore Events Containing – this section allows you to type in words that you would like Mylio to avoid when importing your calendar. This can help keep things tidy so that doctors appointments and deliveries are not imported.
      2. Import Events if Mylio has Media – only import events that have media taken during that day or time period.
      3. With duration at least… – set a minimum time limit for event duration.

Removing Calendars from Mylio

Removing Calendars from Mylio

If you would like to remove a Linked Calendar, you can do so by:

  1. Open Mylio and select Settings from the View menu.
  2. Select Linked Calendars to see a list of available calendars.
  3. Turn off any calendar you do not wish to see in Mylio.

Changing Access to Calendars

Changing Access to Calendars in Mylio

Changing Access on iOS

  1. Open the Settings app on your iOS device
  2. Select Privacy
  3. Select Calendars
  4. Locate Mylio in the list of apps that have requested access to your Calendars. Toggle it on or off.

Changing Access on Android

  1. Open your device’s Settings app or menu.
  2. Select Apps or apps & Notifications
  3. Select Mylio
  4. Select Permissions
  5. Toggle Calendar on or off.

Changing Access on Mac

  1. Select the Apple menu in the top left of the screen
  2. Select System Preferences
  3. Select Security and Privacy
  4. Select Calendars
  5. Toggle Mylio on or off.

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Advanced Import Options

August 29, 2019, 12:00 pm
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When importing your photos, Mylio offers a clean and easy import process to quickly get your images into Mylio. If you want more options when importing your photos, you can toggle on Mylio’s Advanced Import Options. Here is how:

  1. Open Mylio and select Settings from the View menu.
  2. Select Advanced.
  3. Toggle on Show Advanced Import Settings. 

Available Advanced Import Options

Not all options below will be available for all import types.

  • File Naming
    Auto-adjust the name of your files as they are imported. This option allows you to rename files in specified ways as the files are loaded into your Mylio Library. Mylio will reference the photos’ metadata to find the information needed for the renaming. This action can be performed after import as well by using Mylio’s auto-file naming feature.
  • Folder Organization
    Adjusting your photos’ folder organization on import allows you to change the file structure that your files are in as they are being imported into Mylio. By default, Mylio is set to keep the existing organization and import all folders. This can be changed to ‘”Keep existing organization – Import Contents”  which ignores the top level folder and simply imports the contents of that folder. For example, if there is a folder called “Great Photos” that is separated between “Landscape”, “Animals”, and “Portrait” photos, importing with the “Keep existing organization- Import Folders” will import the “Great Photos” folder with all folders inside of it. Using the “Keep existing organization – Import Contents” command will only import the three subfolders “Landscape”, “Animals”, and “Portraits”.
  • Folder Organization – Custom Folder Names
    Mylio allows you to name the folder you are importing into based off of many different criteria. This is found within the Folder Organization section, below the “Keep existing organization” options. Custom folder names allow you to import into a folder that is named off of the information found within your photo’s metadata. This includes folders with names such as year/month, year, day, and even current date. Additionally, you can create a custom naming scheme based off of many different factors, like time, camera name, and photo sequence.
  • Add Folder Name to Keywords
    When on, Mylio will automatically add the folder name to the keyword of the imported photos.
  • Keywords
    Automatically apply new keywords to all imported photos.

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Mylio Change Log and Version Release Notes

September 16, 2019, 1:45 am
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Updated: September, 16th, 2019

Version: 3.5
Mac Build: 5814
Windows Build: 5814
iOS Build: 5814

Bugs:

  • Addressed an issue for some users that are seeing crashes or freezing after importing new media

Updated: July 29th, 2019

Version: 3.5
Mac Build: 5812
Windows Build: 5812
iOS Build: 5812
Android Build: 5812

UI:

  • Signing into Mylio with an account that has not yet been activated will now give a prompt with an option to re-send the verification email

 

Updated: July 10th, 2019

Version: 3.5
Mac Build: 5810
Windows Build: 5810
iOS Build: 5810
Android Build: 5810

UI:

  • Added Camera Support for Olympus OM-D EM-1X file types
  • Added a “Forgot password?” link to our sign-in screen
  • Mylio now allows you to “show password” when signing in
  • A Custom Device Sync Policy can be applied when setting up a new screen with the setup wizard
  • Polished the icons on the Delete widow for Android and in the Dashboard for all mobile UI
  • The Device name in the Activity and Notifications Center is no longer omitted

Bugs:

  • Fixed an issue preventing some folders with unique characters in the folder name from replicating correctly
  • Fixed an issue that may cause some Mac computers to become unresponsive when going to sleep
  • 1-5 Shortcuts for “when typing names” are now shown again when this advanced setting is enabled
  • Fixed an issue that would sometime cause the Clipboard to not clear after moving the contents to a new location
  • Fixed a crash that would sometimes happen when tagging faces
  • Fixed a crash on Android that could occur after syncing certain types of media

Performance:

  • The “Next Date” button when swiping between Photos in Calendar view is much faster
  • Skipping the check for corruption when performing a catalog recovery will no longer skip the catalog recovery

 

Updated: June 24th, 2019

Version: 3.5
Mac Build: 5804
Windows Build: 5804
iOS Build: 5804
Android Build: 5804

UI

  • Localized in French and Spanish
  • Calendar Events can now be created from Folders
  • Video icon added to make it easier to locate this file type when in Grid View
  • New Notifications and Activity Center
  • Selective Sync options have changed to Custom Device Sync Policies
  • Mobile – Info panel is now brought up by a swipe up on the photo or by hitting the info button in the View menu
  • Sync Panel is now available in Mobile from the View menu
  • The Actions menu now appears as three horizontal dots in the bottom right to avoid confusion with the operate View menu (three vertical dots) in the top right
  • Re-added option to Sort by: Rating
  • Added Camera Support for Nikon Z6 and Z7 RAW file types

Bugs

  • Flickr sharing on desktop has been re-instated
  • Save Metadata to File now correctly works with Free accounts
  • Removed date/time bar when full screening a photo on an iPad
  • Duplicating a preview image is now prevented if the Original is not on a device
  • Fixed an issue that prevented some users from clearing their cache
  • Fixed a bug where Mylio may crash when importing a RAW+JPG pair
  • Other rarely encountered bugs addressed as well

Performance

  • Improved import speeds on mobile
  • Improved importing and surfacing of metadata on all platforms
  • Share sheet in iOS improved with more options
  • Removed “Better Graphics” and “Better Performance” options in the advanced settings to bring the best of both features together

 

Updated: April 16th, 2019

Version: 3.4
Release Date: April 16th, 2019
Mac Build: 5635
Windows Build: 5635
iOS Build: 5635
Android Build: 5635

  • Various Bug and Crash Fixes including:
  • Fixed an issue when Mylio would start Outlook even if it isn’t initialized in Windows.
  • Fixed an issue where continuous scroll doesn’t work in Descending sort order in Calendar view.
  • Fixed an issue where minimizing a Mylio on a PC would unintentionally cause high GPU resources.
  • Reduced unwanted notifications of “No network connection” in the Notifications panel of the Dashboard.
  • Improved crash reporting from Mobile and Desktop versions.

 

Updated: March 19th, 2019

Version: 3.4
Release Date: March 19th, 2019
Mac Build: 5631
Windows Build: 5631
iOS Build: 5631
Android Build: 5631

  • Bug and Crash Fixes
  • Updated Google Photos and Picasa importer with the latest API

Updated: March 7th, 2019

Version: 3.4
Release Date: March 7th, 2019
Mac Build: 5621
Windows Build: 5621
iOS Build: 5624
Android Build: 5624

  • Consolidated mobile download size from our update two days ago to allow cellular downloads

Updated: March 5th, 2019

Version: 3.4
Release Date: March 5th, 2019
Mac Build: 5621
Windows Build: 5621
iOS Build: 5621
Android Build: 5621

  • New face recognition engine
  • bug fixes

Updated: January 16th, 2019

Version: 3.3a
Release Date: January 16th, 2019
Mac Build: 5593
Windows Build: 5593
iOS Build: 5593
Android Build: 5594

  • New app icon design
  • Stability improvements and bug fixes

Updated: January 2nd, 2019

Version: 3.3
Release Date: January 2nd, 2019
Mac Build: 5575
Windows Build: 5575
iOS Build: 5575
Android Build: 5575

  • Enhanced editing on Mobile UI
  • Ability to resize when in Calendar view
  • Stability improvements and bug fixes

Updated: October 31st, 2018

Version: 3.2
Release Date: October 31st, 2018
Mac Build: 5511
Windows Build: 5511
iOS Build: 5511
Android Build: 5511

  • New UI featuring dark mode
  • Expanded life calendar
  • Full screen Map
  • New filter
  • New batch face tagging
  • New first-run setup experience
  • New simple SD import
  • Introducing Vaults
  • Auto-optimized images when syncing
  • Your Mylio World in Dashboard
  • Featured photo ranking
  • Stability improvements

Updated: August 14th, 2018

Version: 3.1.2
Release Date: August 14th, 2018
Mac Build: 5262
Windows Build: 5262
iOS Build: 5262
Android Build: 5262

  • Stability improvements.
  • Additional logging for troubleshooting.

Updated: May 14th, 2018

Version: 3.1.1
Release Date: May 14th, 2018
Mac Build: 5260
Windows Build: 5260
iOS Build: 5260
Android Build: 5260

  • General bug fixes and stability improvements.

Updated: April 23rd, 2018

Version: 3.1
Release Date: April 23rd, 2018
Mac Build: 5254
Windows Build: 5254
iOS Build: 5254
Android Build: 5254

  • Map view replaces Location view. View all of your images on a map!
  • Tag photos GPS location within Mylio using Map view.
  • Manual Face Tagging.
  • Mylio Dashboard.
  • Progress reporting moved to top left of the center panel.
  • Revamped creating and editing event categories.
  • Android Media Library auto-deletion.
  • Fetch Original image on export if one is available.
  • Android now shares using the OS share menu.
  • Brand new Contact Mylio Support dialog and options. We can now request additional logs if needed.
  • Catalog recovery for iOS, Android, Mac, Windows, and External Drives has been created or revamped.
  • Fixed issues surrounding catalog corruption.
  • Fixed issues surrounding files and folders becoming stuck moving on disk.
  • Auto-configure for Windows Firewall.

Updated: January 25th, 2018

Version: 3.0.6
Release Date: January 12th, 2018
Mac Build: 4854
Windows Build:4854
iOS Build: 4854
Android Build: 4854

  • When a photo is open, the title bar will now display {IMAGE TITLE} | {IMAGE LOCATION} | {CAPTURE DATE} | {CAPTURE TIME}.
  • Fixed some bugs that made switching views slow.
  • Stability improvements and optimizations.
  • Changed version naming to dot (.) releases instead of “r” releases.

Updated: January 12th, 2018

Version: 3.0rrr
Release Date: January 12th, 2018
Mac Build: 4849
Windows Build:4849
iOS Build: 4849
Android Build: 4849

  • Unwanted media is now hidden by default.
  • Lightroom Classic now shows in the Open With…
  • Unparsable media no longer causes red/grey check marks in the device map.
  • Various crash fixes and stability improvements.

Updated: January 5th, 2018

Version: 3.0rr
Release Date: January 5th, 2018
Mac Build: 4848
Windows Build:4848
iOS Build: 4848
Android Build: 4848

  • Various crash fixes and stability improvements.

Updated: December 22nd, 2017

Version: 3.0r
Release Date: December 8th, 2017
Mac Build: 4845
Windows Build:4845
iOS Build: 4845
Android Build: 4845

  • Submitting logs to support is now a background process.
  • Various bug fixes and stability improvements.

Updated: December 8th, 2017

Version: 3.0r
Release Date: December 8th, 2017
Mac Build: 4841
Windows Build: 4841
iOS Build: 4841
Android Build: 4841

  • Fixed an issue that may have caused Amazon and Google Drive to re-upload previously synced images to the cloud.
  • Fixed an issue where log transmission to Mylio Support was slow or unstable.
  • Added extra precautions to prevent users from logging in to the wrong account when signing into Mylio 3.0 for the first time.

Updated: December 3rd, 2017

Version: 3.0r
Release Date: December 3rd, 2017
Mac Build: 4836
Windows Build: 4836
iOS Build: 4838
Android Build: 4838

  • Fixed an issue where iOS Camera Rolls may be duplicated when upgrading to Mylio 3.0.
  • Fixed a bug that allowed users upgrading to Mylio 3.0 to sign in with incorrect account information.
  • Stability fixes.

 

Updated: November 27, 2017

Version: 3.0
Release Date: November 27th, 2017
Mac Build: 4836
Windows Build: 4836
iOS Build: 4836
Android Build: 4836

  • We’ve redesigned and streamlined our sync engine to be faster and more reliable.
  • Upload to Amazon and Google as unencrypted
  • Utilize Amazon Prime Photos
  • iPhone X optimization
  • RendezVous optimizations.
  • Library Statistics menu.
  • Mylio now partakes in Apple’s iCloud Backup.
  • NAS devices are now scanned upon launch and with “Scan for changes”
  • New sync option: increase local discovery. Turns on UDP broadcasting for additional communication.
  • What’s New dialog box is now in-app
  • Lost originals are now identified by clicking the total media count.
  • Lightroom Classic is now recognized on Lightroom Import
  • All references to Mylio Cloud have been removed from Mylio.
  • File stacking now longer affects PSD, Videos, PDFs, and other non-RAW files.

 

Updated: August 30th, 2017

Version: 2.4r
Release Date: August 30th, 2017
Mac Build: 4212
Windows Build: 4212
iOS Build: 4212
Android Build: 4212

  • Preparation for iOS 11

 

Updated: June 29th, 2017

Version: 2.4
Release Date: June 29th, 2017
Mac Build: 4206
Windows Build: 4206
iOS Build: 4206
Android Build: 4206

  • Adjusted Amazon Cloud text to meet Amazon’s new Amazon Drive plans.
  • Updated all iOS App Store and Google Play Store screenshots.
  • Tablet devices now default to Desktop view.
  • Sony A7ii photos with an APSC lens now decode correctly.
  • Mobile devices now choose device sync policy on first run.
  • Fixed various issues surrounding SD card import.
  • Mylio on Windows no longer imports bundles or packages.
  • Slideshows are now available for Events.
  • Fixed various face tagging UI issues.
  • Many crash fixes including Android O beta crashes.

 

Updated: May 25th, 2017

Version: 2.3lr
Release Date: May 25th, 2017
Mac Build: 4153
Windows Build: 4153
iOS Build: 4153
Android Build: 4153

  • Fixed an issue where Mylio would crash when closing the application.
  • Fixed issues related to GPS and Places lookup.
  • Various bug fixes.

 

Updated: April 24th, 2017

Version: 2.3rr
Release Date: April 24th, 2017
Mac Build: 4151
Windows Build: 4151
iOS Build: 4151
Android Build: 4151

  • If you are using Mylio Cloud to upload images, you will now be shown a banner when quitting Mylio alerting you that you need to adjust the device’s sync policy as it is no longer available as a storage location.
  • Fixed an issue causing Mylio to crash when face tagging.
  • Fixed an issue causing Android to crash when playing video.
  • General speed and stability improvements.

 

Updated: April 12th, 2017

Version: 2.3r
Release Date: April 12th, 2017
Mac Build: 4150
Windows Build: 4150
iOS Build: 4150
Android Build: 4150

  • General speed and stability improvements.

Updated: March 20th, 2017

Version: 2.3
Release Date: March 20th, 2017
Mac Build: 4142
Windows Build: 4142
iOS Build: 4143
Android Build: 4142

  • Places are now editable.
  • Guest mode now has options to allow for certain features to be unlocked.
  • Auto-advance now has options on what triggers an advancement.
  • .txt files are now displayed when replicated as previews and thumbnails.
  • Create a template to alter the name of the files you are exporting.
  • Choose which monitor to set the desktop wallpaper of if using multiple monitors.
  • Various bug fixes and stability improvements.

 

Updated: February 9th, 2017

Version: 2.2
Release Date: February 9th, 2017
Mac Build: 4069
Windows Build: 4063
iOS Build: 4063
Android Build:4063

  • Resolved issue that caused some Panasonic images to not open as expected.
  • Fixed an issue that caused Mylio to become unresponsive when quitting the application.

 

Updated: January 30th, 2017

Version: 2.2
Release Date: January 30th, 2017
Mac Build: 4061
Windows Build: 4061
iOS Build: 4061
Android Build:4061

  • Device Map now includes gray badges to show thumbnails and previews that need to sync.
  • Introduced new command to decipher if there are any file paths that are too long.
  • Mylio now caches full resolution images temporarily when scrolling through images.

 

Updated: January 19th, 2017

Version: 2.2
Release Date: January 19th, 2017
Mac Build: 4058
Windows Build: 4058
iOS Build: 4058
Android Build: 4058

  • You can now use the ‘Open with…‘ command on more than one selected media.
  • Improvements to Mylio’s search and auto-creation of Places.
  • Corrected an issue that caused some photos with unknown lenses to import incorrectly.
  • Altered the timing of ‘success banners’ when exporting to Flickr.

 

Updated: January 9th, 2017

Version: 2.2
Release Date: January 9th, 2017
Mac Build: 4056
Windows Build: 4056
iOS Build: 4055
Android Build: 4056

  • Fixed an issue with Canon 1D X Mark II where photos were imported with an incorrect coloring
  • Fixed an issue where RAW+DNG images were not importing both sets of photos
  • Removed reference to adding places

 

Updated: January 5th, 2017

Version: 2.2
Release Date: January 5th, 2017
Mac Build: 4055
Windows Build: 4055
iOS Build: 4055
Android Build: 4055

  • Introducing Places, replacing Locations.
  • Protect images to Google Drive
  • Streamlined mobile view’s Navigation Panel
  • Batch ignore faces
  • You can now disable the “Cellular Data” message on iOS and Android

 

Updated: December 15, 2016

Version: 2.1
Release Date: December 15, 2016
Mac Build: 3874
Windows Build: 3867
iOS Build: 3872
Android Build: 3867

  • Fixes an issue where SD cards were not importing as expected on macOS Sierra
  • General stability improvements

Updated: December 10, 2016

Version: 2.1
Release Date: December 10, 2016
Mac Build: 3870
Windows Build: 3867
iOS Build: 3872
Android Build: 3867

  • Prepares Mylio for future iOS features

 

Updated: November 23, 2016

Version: 2.1
Release Date: November 23, 2016
Mac Build: 3870
Windows Build: 3867
iOS Build: 3870
Android Build: 3867

  • Bug fixes and stability improvements

Updated: November 16, 2016

Version: 2.1
Release Date: November 16, 2016
Mac Build: 3867
Windows Build: 3867
iOS Build: 3867
Android Build: 3867

  • iOS and Android Redesign
  • Filter events with star ratings and labels
  • Activity roll-up
  • Iconography refresh
  • Apple Photos fixes
  • Mylio Device Network fixes
  • Set alternate dates for multiple photos
  • Camera roll speed improvement
  • Cloud data reset is now user-facing


Updated: September 20th, 2016

Version: 2.0
Release Date: September 20th, 2016
Mac Build: 3682
Windows Build: 3682
iOS Build: 3682
Android Build: 3682

  • Support for syncing with Amazon Drive Unlimited.
  • Import from Picasa and Google Photos.
  • Face Tagging for unidentified people.
  • Edit Notes from within Mylio.
  • Simple View in sync panel.
  • Introduction of Device Map.
  • Set photos to Imprecise Dates.
  • Folders can be set to private to be excluded from Events, Calendar, and Slideshows.
  • Fixed an issue with importing AVCHD videos.
  • Extended Apple Photos Metadata import.
  • Introduction of RendezVous.

Updated: August 30th, 2016

Version: 1.9r
Release Date: August 30th, 2016
Mac Build: 3476 (unchanged)
Windows Build: 3476 (unchanged)
iOS Build: 3483
Android Build: 3476 (unchanged)

  • Reintroduced signing up from within the iOS application.

Updated: July 27th, 2016

Version: 1.9
Release Date: July 27th, 2016
iOS Release Date: August 11th, 2016
Mac Build: 3476
Windows Build: 3476
iOS Build: 3482
Android Build: 3476

  • Editing presets now have live previews.
  • Face recognition now supports bulk face tagging.
  • Color labels have changed from a circle icon to a label icon to better differentiate labels from events.
  • iOS users can now import photos, videos, and PDFs directly into Mylio without needing the file in the camera roll.
  • Calendar view can now be resized and finely customized using the ‘Show Events’ icon.
  • Mylio can now import and sync .txt and .text files.

Updated: June 17th, 2016

Version: 1.8r2
Release Date: June 17th, 2016
Mac Build: 3296
Windows Build:3296
iOS Build:3297
Android Build:3296

  • Various bug fixes

Updated: June 6th, 2016

Version: 1.8r
Release Date: June 6th, 2016
Mac Build: 3293 (not updated)
Windows Build: 3293 (not updated)
iOS Build: 3294
Android Build: 3293 (not updated)

  • iOS updated for sharing to Instagram

Updated: May 23rd, 2016

Version: 1.8
Release Date: May 23rd, 2016
Mac Build: 3293
Windows Build: 3293
iOS Build: 3293
Android Build: 3293

  • Introduced Events and a new Calendar! Organize your photos into events and then easily locate them in Calendar view.
  • Apple Photos import.
  • Sign Up using Facebook.
  • Increased PDF support.
  • Adjust the date and time for multiple media at once.
  • iOS devices now have an icon badge to tell you how many photos need imported into Mylio.
  • iOS devices can now import RAW/JPG from the camera roll.
  • Copied edits can now be pasted to multiple photos in grid view.
  • Implemented support for 30bit graphics cards on Mac OS X.

Updated: March 14, 2016

Version: 1.7
Release Date: March 14th, 2016
Mac Build: 3096
Windows Build: 3096
iOS Build: 3096
Android Build: 3096

  • Changes made to Mylio’s plans and pricing.
  • New and reduced first run experience.
  • Mylio’s ‘watch’ command has been replaced with ‘My Library‘.
  • Albums of Albums are now available.
  • Populate albums by simply dragging your selected photos to the “Albums” view in the left hand panel.
  • Facial recognition is easier to toggle on with its own icon at the bottom of Mylio’s center panel.
  • The edit panel has been re-arranged.
  • When using a feature for the first time, Mylio will now automatically educate you on that feature’s benefits.
  • Lightbox has been renamed to Mylio Clipboard.
  • Some of Mylio’s iconography has been altered to more accurately display their function.

Updated: January 20th, 2016

Version: 1.6
Release Date: January 20th, 2016
Mac Build: 2928
Windows Build: 2928
iOS Build: 2928
Android Build: 2928

  • Mylio is now faster and more stable than ever
  • Introducing facial recognition – tag your photos faster and easier than ever from right within Mylio.
  • Love Fuji as much as we do? You can now import Fuji RAW photos that use the X-Trans sensor (full list below).
  • PDF files can now be imported and replicated to your other Mylio devices.
  • Quickly see how many photos you have left to sync from within the sync panel.
  • Corrected an issue where devices may display conflicting photo counts
  • Added an option to stop the “Add USB Device” window from opening when a USB device is detected
  • Fixed various issues with NAS devices running slowly or becoming unresponsive.
  • Aperture imports now require less memory.

Updated: December 4th, 2015

Version: 1.5
Release Date: December 4th, 2015
Mac Build: 2746
Windows Build: 2746
iOS Build: 2746
Android Build: 2746

  • Various bug fixes and improvements

Updated: November 23rd, 2015

Version: 1.5
Release Date: November 23th, 2015
Mac Build: 2743
Windows Build: 2743
iOS Build: NA
Android Build: 2743

  • Brushes have been added to the edit panel
  • The watermark tool has been added to the export settings
  • Show TPO has been added to easily see sync policies
  • Cached files are now shown with a green squiggly line in the sync panel
  • “Show in…” function now allows now allows photo to be seen on any connected device
  • General improvements and bug fixes

Updated: October 13th, 2015

Version: 1.4
Release Date: October 13th, 2015
Mac Build: 2582
Windows Build: 2582
iOS Build: 2577
Android Build: 2577

  • Various bug fixes and improvements

Updated: September 22nd, 2015

Version: 1.4
Release Date: September 22nd, 2015
Windows Build: 2566
Mac Build: 2566
iOS Build: 2565
Android Build: 2565

  • Mylio for Android removed from beta
  • Setup wizard introduction
  • Various UI changes in the sync panel
  • Store your common edits as a preset and apply it to a group of photos
  • Removed the sync shields and added a sync protection bar
  • Sync policy adjustments now tell you more information in regards to your space
  • “Need help?” buttons have been added to various parts of the interface
  • Streamlined importing menu
  • New import option: watch a USB drive.
  • Clarification on Delete vs Remove

Updated: August 26th, 2015

Version: 1.3
Release Date: August 26th, 2015
Mac Build: 2138
Windows Build: 2138
iOS Build: 2127
Android Build: 2127

  • Many new Nikon, Canon, and Sony cameras

Updated: June 11th, 2015

V1.3
Windows: 2127
Mac: 2127
iOS: 2127
Android: 2127

  • Mylio’s new Aperture and iPhoto import tools are no longer in betas.
  • Many instances of files being unable to move on disk have been rectified.
  • When deleting a photo in preview mode, Mylio now moves to the next photo, not the last photo in that folder.

Updated: May 8th, 2015

V1.3
Windows: 2121
Mac: 2121
iOS 2116

  • Aperture users rejoice: you can now migrate your Aperture library directly into Mylio.
  • New iPhoto import workflow that matches the Aperture library workflow.
  • Auto advance photo view when working with tethered cameras (Thanks Joe!)
  • Users no longer need to remove hidden files when re-watching folders after starting Mylio over.

 

Updated: April 2nd, 2015

V1.2
Windows: 1985
Mac: 1985
iOS 1976

 

Updated: February 27, 2015

V1.1
Windows: 1711
Mac: 1711
iOS 1711
General Bug Fixes

 

Updated: February 9th, 2015

V1.1
Windows: 1708
Mac: 1708
iOS: 1708

  • Added support for PSD files
  • Added “Experimental Features” section – preview what is coming soon!
  • Guest Mode – You can now temporarily set Mylio to “Read Only”
  • Devices in the sync panel are now grouped as online or offline
  • Added “What’s New” link to the update dialog box
  • Added a simplified sync panel view
  • Added a previous keyword list – choose to search and label keywords with previously used keywords
  • Mylio will now display a confirmation dialog when dragging and dropping folders
  • You can now sort between photos and videos using the search/filter dropdown menu
  • The keyboard can now be used to navigate calendar view
  • You can now auto-unmount cameras and SD cards easily from the import menu
  • Added a prohibitory symbol for files that Mylio can load but cannot display
  • When Mylio adds camera support, images that were not imported during “watch” will automatically reimport
  • Users who hit their device limit are now given the option to remove unused devices from their account
  • Moved password reset and account management to new account web portal
  • Users on trial can now import 10,000 photos from their camera roll and 1,000 photos from each import source
  • Footprint – detailed information about your folders and library in the info panel
  • Tap to sync – quickly and easily choose what folders to sync to your device
  • De-Duplication – part of Footprint. Mylio will show you duplicate files to help clean your library of duplicates
  • IA Mode – a simplified Mylio experience
  • Eye-Enhance – brighten eyes with a single click
  • Fixed an issue where new photos were not being auto-imported into Mylio on iOS
  • Lightroom files with adjusted capture dates will no longer display as being taken on import date
  • Image rendering quality is improved on iOS
  • Improvements have been made to importing large iPhoto libraries
  • Fixed an issue where deleting a photo in full screen mode deleted the first photo of that set

 

Updated: January 20, 2015

V1
Windows: 1534
Mac: 1534
iOS: 1534

  • Updated language for Import dialogue: Changes Add Folder command to Watch Folder to better reflect its functionality. 

 

Updated: December 2, 2014

V1
Windows: 1523
Mac: 1523
iOS: 1523

 

Updated: November 24, 2014

V1
Windows: 1522
Mac: 1522
iOS: 1522

 

Updated: November 21, 2014

V1
Windows: 1521
Mac: 1521

 

Updated: November 18, 2014

V1
Windows: 1517
Mac: 1517
iOS: 1517

 

Updated: November 6, 2014

V1
Windows: 1513
Mac: 1513
iOS: 1512

 

Updated: October 29, 2014

V1
Windows: 1507
Mac: 1507
iOS: 1501

  • If the user “selects all” in the grid view and there are one or more videos in the selection all edit fields in the info panel become read only. This includes: edit of fields like keywords, copyright, title Caption for Video files.

 

Updated: October 22, 2014

RC2
Windows: 1500
Mac: 1500 

 

Updated: October 21, 2014

RC1
OSX and Windows: 1498
iOS: 1.0.1495

  • Swipe popups are not opening on iPhone. In order to work around this, access Swipe on iPhone or on OSX and Windows.
  • Unplugging the external drive while still Mylio is running can cause errors with reading of catalogs on external drives. 

 

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Search

Mylio Quick Start Guide

October 15, 2019, 10:17 am
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Desktop View

Click here to download a printable version of this guide.

Welcome to Mylio – the new home for all of your photos, videos and documents. This guide will teach you the basics of Mylio and walk you through the first five steps in getting your files imported, protected and synced across all of your devices.

On a computer, visit mylio.com/get-app to create an account and download Mylio. Be sure to check your computer’s Downloads folder to launch the Mylio installer. On your mobile device(s), download Mylio from the iOS App Store or Android Play Store. Using your Mylio newly created account email and password, sign in to Mylio to sync your pictures, videos, and documents across all the devices you want.

Mylio uses a Wi-Fi network to move your photos between your devices. In order for your photos to sync across all of your devices, they must meet three criteria:

  • All devices signed in to the same Mylio account.
  • All devices on the same Wi-Fi network.
  • All devices have Mylio running at the same time.

Mylio syncs with your calendar app to automatically organize your images across your devices. When first setting up Mylio you’ll be asked if you would like to import your calendar, doing so will create your Life Calendar™ – a unique view that couples your photos with your calendar events to show you the visual story of your life.

You can add a variety of file types to your Mylio Library including photos, videos, and documents. These files can originate from many different sources, bringing all of your files together in one library that syncs across all your devices.

Mylio’s setup wizard will help you with your first import. Additional imports can be made by selecting the import button at the top right of Mylio. Mylio’s import options include:

  • This Computer: Mylio will add a folder on your computer to your Mylio Library without moving it from its original location. This is also known as adding a Source Folder.
  • External Drive: Copy or add folders from the external drive to your Mylio Library without moving them from their original location.
  • Online Services: Mylio can import from a variety of online services such as Facebook, Flickr, Google Photos and Picasa.
  • Apple Photos, iPhoto and Aperture: Copy the information out of your Photos, iPhoto or Aperture library directly into your Mylio Library.
  • Copy: Copy files from assorted locations on your computer directly into Mylio.
  • SD Card: Easily import all of the images on your SD card into Mylio.
  • Source Folders: Add folders to your Mylio Library without moving them from their original location using the Add Source folders option in Mylio’s Settings.

Protecting your memories is an integral part of Mylio. Files imported into Mylio can be automatically protected to Vaults for safe keeping. Vaults are devices designated to hold all of your original files in Mylio.

External drives, NAS devices, and online services like Amazon or Google drive make great Vaults.

To add a Vault, open the Mylio Dashboard and select the plus sign at the top right corner of the Devices section. Here, you can choose your desired Vault type. All files within Mylio will sync to the Vault in full, original quality for safe keeping.

Mobile View

Click here to download a printable version of this guide.

Welcome to Mylio – the new home for all of your photos, videos and documents. This guide will teach you the basics of Mylio and walk you through the first five steps in getting your files imported, protected and synced across all of your devices.

On a computer, visit mylio.com/download to download Mylio. On your mobile device(s), download Mylio from the iOS App Store or Android Play Store. Using your Mylio account email and password, sign in to Mylio to sync your pictures, videos, and documents across all the devices you want.

Mylio uses a Wi-Fi network to move your photos between your devices. In order for your photos to sync across all of your devices, they must meet three criteria:

  • All devices signed in to the same Mylio account.
  • All devices on the same Wi-Fi network.
  • All devices have Mylio running at the same time.

Mylio syncs with your calendar app to automatically organize your images across your devices. When first setting up Mylio you’ll be asked if you would like to import your calendar, doing so will create your Life Calendar™ – a unique view that couples your photos with your calendar events to show you the visual story of your life.

You can add a variety of file types to your Mylio Library including photos, videos, and documents. These files can originate from many different sources, bringing all of your files together in one library that syncs across all of your devices. From your phone or tablet, you have two options when importing:

  • Online Services: Copy photos directly from your Facebook albums, Flickr account, or Picasa and Google Photos to be displayed in Mylio.
  • Add Camera Roll/ Media Library: Importing your Camera Roll happens automatically. However, if you need to add your Camera Roll again you can do so from the Import menu within your device’s Mylio settings. If Mylio alerts you that the Camera Roll or Media Library is already added, it may have been done during initial setup.

Protecting your memories is an integral part of Mylio. Files imported into Mylio can be automatically protected to Vaults for safe keeping. Vaults are devices designated to hold all of your original files in Mylio.

External drives, NAS devices, and online services like Amazon or Google drive make great Vaults.

To add a Vault, open the Mylio Dashboard within Mylio on a computer and select the plus sign at the top right corner of the Devices section. Here, you can choose your desired Vault type. All files within Mylio will sync to the Vault in full, original quality for safe keeping.

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Troubleshooting: RAW Camera Support

October 21, 2019, 9:45 am
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Mylio supports an ever-growing number of RAW file types. Below is a list of cameras that are officially supported by Mylio.

Canon
EOS 1000D/EOS Kiss F/EOS Digital Rebel XS
EOS 100D/EOS Kiss X7/EOS Digital Rebel SL1
EOS 1100D/EOS Kiss X50 Digital/EOS Digital Rebel T3
EOS 1200D/EOS Kiss X70/EOS Digital Rebel T5
EOS Rebel T6
EOS Rebel T7i
EOS 1D C
EOS 1D Mark II
EOS 1D Mark II N
EOS 1D Mark III
EOS 1D Mark IV
EOS 1Ds
EOS 1Ds Mark II
EOS 1Ds Mark III
EOS 1DX
EOS 20D
EOS 30D
EOS 350D/EOS Kiss Digital N/EOS Digital Rebel XT
EOS 400D/EOS Kiss Digital X/EOS Digital Rebel XTi
EOS 40D
EOS 450D/EOS Kiss Digital X2/EOS Digital Rebel XSi
EOS 500D/EOS Kiss X3 Digital/EOS Digital Rebel T1i
EOS 50D
EOS 550D/EOS Kiss X4 Digital/EOS Digital Rebel T2i
EOS 5D
EOS 5D Mark II
EOS 5D Mark III
EOS 5D Mark IV
EOS 5DS
EOS 600D/EOS Kiss X5 Digital/EOS Digital Rebel T3i
EOS 60D/EOS 60Da
EOS 650D/EOS Kiss X4i/EOS Digital Rebel T4i
EOS 6D
EOS 700D/EOS Kiss X7i/EOS Digital Rebel T5iEOS 750D/Digital Rebel T6iEOS 760D/Digital Rebel T6s
EOS 70D
EOS 7D
EOS 77D
EOS 80D
EOS M5
EOS M6
EOS M EOS M10
PowerShot G1 X
Powershot G1 X Mark II * Powershot G3X
G3X
G9X
G7X Mark II
G5X
PowerShot G10
PowerShot G11
PowerShot G12
PowerShot G15
PowerShot G16
PowerShot G9
PowerShot S100
PowerShot S110
PowerShot S120
PowerShot S90
PowerShot S95
PowerShot SX1 IS
PowerShot SX50 HS

 

Leica
C (Typ 112)
D-lux 4 RWL
D-Lux 6
M
M (Typ 240)
M8
M9
SL
T
Q
X1

 

Fuji
X-E1
X-E2
X-E2S
X-E3
X-M1
X-Pro1
X-Pro2
X-T1
X-T10
X-T2
X-T20
X100F
X100S
X100T
X20
X30
X70
XQ1

 

Nikon
1 AW1
1 J1
1 J2
1 J3
1 J4
1 J5
1 S1
1 V1
1 V2
1 V3 *
CoolPix A
Coolpix P330
Coolpix P340
Coolpix P6000
Coolpix P7000
Coolpix P7100
Coolpix P7700
D1
D100
D1H
D1X
D200
D2X
D2Xs
D3
D50
D500
D300
D3000
D300s
D3100
D3200
D3300
D3400
D3s
D3X
D4
D40
D40x
D4S
D5
D5000
D5100
D5200
D5300
D5600
D60
D600
D610
D70
D700
D750
D7000
D7100
D7200
D80
D800
D800E
D810
D810A
D850
D90
Df
Z6
Z7

 

Olympus
Air-A01
E-3
E-30
E-410
E-420
E-450
E-5
E-510
E-520
E-620
E-M1
E-M1 Mark II
E-M10
E-M5
E-M5 Mark II
E-P1
E-P2
E-P3
E-P5
PEN-F
E-PL1
E-PL1s
E-PL2
E-PL3
E-PL5
E-PL6
E-PL7
E-PL8
E-PM1
E-PM2 TG-4
OM-D EM-1X
XZ-2 iHS
XZ-1Stylus 1

 

Panasonic
DMC-TZ80
DMC-ZS100
DMC-ZS50
FZ100
FZ1000
FZ150
FZ200
FZ2500
FZ300
FZ35
FZ70
FZ80
G1
G10
G2
G3
G5
G6 G7
G85
GF1
GF2
GF3
GF5
GF6
GH1
GH2
GH3
GH4
GH5
GM1
GX1
GX7
GX8
GX850
L1
LF1
LX10
LX3
LX5
LX7
ZS40
ZS60

 

Pentax
Q
MX-1

Ricoh
GR II
GR III

Samsung
EK-GN120
EX2F
NX10
NX100
NX1000
NX11
NX1100
NX20
NX200
NX2000
NX210
NX300
NX3000
NX5
NX mini
TL350 (WB2000)
TL500 (EX1)

 

Sony

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The Rating Bar

October 31, 2019, 1:10 pm
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Rating Photos on Desktop and Tablets

 The Rating Bar in Mylio makes it easy to keep your photos organized. Use these tools to visually tag your photos into different categories.

The Rating Bar can be opened easily by selecting the label/tag icon from the Quick Actions Bar. This will open the Rating Bar, as pictured here:

  • Flag – A simple flag. This will put a flag icon on your photo to reference later. Much like the labels, there is no wrong way to use the flag!
  • Stars – Use the stars to symbolize 1, 2, 3, 4 or 5-star photos. This is an easy way to separate your great photos from the good photos, and the ones that get deleted from the ones that get framed.
  • Labels – Labels are a great way to classify photos. While everyone has unique workflows, labels are often used to separate types of images. For instance, red images can be animal photos, yellow could mean landscape, and green means portrait.
  • Auto-Advance – with a photo in full screen, making a change to the rating, label, or flag to a photo will cause the photo to auto-advance to the next photo. No swiping or clicking required!

Once you have tagged, starred, or flagged your photo you can easily see these marking on each photo. This makes browsing through your photos for that specific show effortless. You can even search or filter by rating, label, or flag.

Rating Photos with Mobile Interface

 

Mylio for phones give you full control over rating your image. Here is how:

  1. Open an image so that it is the only image seen on the screen or select an image or set of images so that they are highlighted in blue.
  2. Select the tag/label icon at the bottom of Mylio’s Quick Actions Bar to open the Rating bar.
  3. The Rating bar can be scrolling horizontally to see more rating options.
  • Flag – A simple flag. This will put a flag icon on your photo to reference later. Much like the labels, there is no wrong way to use the flag!
  • Stars – Use the stars to symbolize 1, 2, 3, 4 or 5-star photos. This is an easy way to separate your great photos from the good photos, and the ones that get deleted from the ones that get framed.
  • Labels – Labels are a great way to classify photos. While everyone has unique workflows, labels are often used to separate types of images. For instance, red images can be animal photos, yellow could mean landscape, and green means portrait.

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Mylio Sync Settings

November 1, 2019, 12:00 pm
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Mylio’s Sync settings menu allows you to view and manage all of your current Sync settings for your device. Sync settings can be accessed from two locations:

Accessing Sync Settings from Mylio’s Settings

  1. Select Settings within the Navigation panel.
  2. Select Sync to open the Sync settings.

Available Options

  • Sync – Sync allows you to synchronize your photos across your Mylio devices.
  • Sync on Demand  – Sync Previews of files to devices that want Thumbnails (Auto-Optimized devices too) if a device that has Previews is online.
  • Sync using Cellular – Allow Mylio to sync photos and catalog using cellular data (mobile only).
  • Device Sync Policy Settings – opens options to set a Custom Sync Policy for your device.
  • Hotspot– Create a network to sync devices when no internet is available.

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Importing Photos From a Camera or SD Card

November 1, 2019, 12:05 pm
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Mylio will automatically detect if a camera or SD card has been plugged into your system. Once detected, the import option for your device will open automatically. 

  Note:   you can toggle off the automatic SD card import dialog from Settings > General > Show “Import SD Card” Dialog

If a camera or SD is connected and you are not prompted to import, you can manually locate the camera and import it with these steps:

Import from Camera

  1. Connect your camera directly to your computer.
  2. Open Mylio and select the Import button from the top right corner.
  3. Select SD Card, then select your camera’s SD card from the list of import devices.
  4. Mylio will display the import options for your SD card. This includes:
    1. Exclude suspected Duplicates – Mylio will not import images that it believes has already been imported into your library.
    2. Delete Files After Import – Mylio will delete the images from your camera after they’ve been imported into your library.
    3. Additional import options are available as advanced import options. Learn more here.
  5. Once your options are set, select Continue.
  6. You can now select the folder where you would like the photos imported.
  7. Your photos will import automatically into the selected folder.

Import from SD Card

  1. Insert your storage card directly into your machine or into the USB dongle.
  2. Open Mylio and select the Import button from the top right corner.
  3. Select SD Card, then select your the name of the SD card from the list of import devices.
  4. Mylio will display the import options for your SD card. This includes:
    1. Exclude suspected Duplicates – Mylio will not import images that it believes has already been imported into your library.
    2. Delete Files After Import – Mylio will delete the images from your camera after they’ve been imported into your library.
    3. Additional import options are available as advanced import options. Learn more here.
  5. Once your options are set, select Continue.
  6. You can now select the folder where you would like the photos imported.

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Setting Capture Dates For Photos Without an Exact Date

November 4, 2019, 9:00 am
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Sometimes you may have photos that you do not know an exact date for. Scanned photos, inherited photos, and computer images may require less of a defined capture date than the standard DAY/MONTH/YEAR TIME is designed for. In these instances, Mylio allows you to set a Fuzzy date so that your photos can appear correct in Calendar view and All Photos view. With Fuzzy dates, Mylio allows you to set either a photo to a specific year, year/month, year/month/day, or the full year/month/day/time while leaving the other information empty.

 

Setting a Fuzzy Date

 

  1. Select the photo(s) that you would like to set Fuzzy Dates for.
  2. Open the Info section in the Details panel.
  3. Select the date or date range above the Title to open up the Adjust Date & Time dialog.
  4. Select Single Date, Date Range, or Undated
  5. You can select the gear in the top right of the Adjust Date & Time dialog to reveal multiple options:
    1. Set as Today – Sets the date (year, month, day) to the current date but does not adjust the time.
    2. Set to Start of Day – Sets the time to 12:00 AM
    3. Set to Start of Month – Sets the date to the 1st day of the selected month
    4. Set to Start of Year – Sets the date to January, 1st of the selected year
    5. Set to Start of Decade -Sets the date to January, 1st of the first year of the selected decade (1990, 2000, 2010, etc)
  6. Set a Date Range:
    1. Select the start of your range first then select “Next” in the bottom right.
    2. Select your end date for your range and confirm in the bottom right bottom displaying the propsed range

 

Viewing a Fuzzy Dated Photo

Once you have photos that do not have specific dates, they will generally show as the first in their series. For instance, in All Photos view, the photos set to the  date range of January 1st, 1950 – Dec 31st,1959 will show up before any image dated in the year 1950 and after any image dated in the year 1949. There will also be an annotation in the bottom right that indicates the file is dated within a range of dates (this can be toggled on/off in the annotations section of the View menu in the top right).

In Calendar view, photos with fuzzy dating will appear in any day that includes the range. The image below is dated within the rage of the entire 1930’s decade. Drilling down to a specific day of that decade will still include the image in the grid. All date ranged images in a grid view of Calendar view will appear first.

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Free Up Space on Camera Roll or Media Library

November 5, 2019, 10:35 am
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Mylio can help clear up space in your mobile device’s Camera Roll or Media Library once the original image has been imported and protected to Mylio. In order to do this, Mylio needs to ensure your photo is protected by having the original image in two other locations. If your photo is not in at least two other locations, Mylio will not delete the photo from your Camera Roll or Media Library.

To learn more about protecting your photos to clear Camera Roll or Media Library space, please see this article.

Free Up Space on iOS or Android

    1. Open Mylio on your iOS or Android device and navigate to Mylio’s settings by selecting “Settings” in the View menu.
    2. Select “Free up space on this device”.
  1. Use the sliders to direct Mylio to all media or just the images older than 30, 45, or 60 days.
  2. Toggle on/off if you want Mylio to automatically delete media from the Camera Roll if you already deleted it in Mylio.
  3. Opt to schedule clean ups automatically run every 30, 45, or 60 days or not.
  4. Press Continue to have Mylio Analize what media is available to delete from the camera roll.

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Error Message: Mylio is unable to edit this file as the XMP is missing

November 5, 2019, 10:35 am
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If you are unable to edit an image and see this message in the Edit panel it typically means that the XMP was removed from the file system. Since XMP files are required for Mylio to apply edits a missing XMP file will prevent this action. Here are a few options to resolve this issue:

  1. If you have another device on your account you can attempt to sync the device missing the XMP with one that has it. Open Mylio on both devices and see if the XMP is synced and the photo is editable again. If not, quit Mylio on both devices and re-open.
  2. Check your Trash or Recycling folder on your computer for a recently deleted XMP file that matches the name of the photo you are trying to edit. If you do see the XMP in question, right-click on the file and “recover” or “put back” the image.
  3. If options one or two do not resolve the issue then the XMP may not be recoverable and the final option would be to export the image from Mylio and re-import it. Once the image is re-imported, verify it can be edited and delete the un-editable copy.

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Troubleshooting: Understanding Mylio’s Support Options

November 6, 2019, 9:36 am
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Mylio’s Support Options will help you troubleshoot Mylio in the event that something is not working as expected. The Support Options can be opened in multiple ways:

  1. Support Options will automatically open if Mylio detects an issue with your Mylio Library.
  2. Support Options can be opened by holding the Alt key (Windows) or Option key (Mac) when opening the Mylio application.
  3. Support Options can be opened by selecting “Show Support Options on Startup” in Mylio’s Help menu on any device type.
  4. Support Options can be opened by tap and holding the Mylio icon on iOS (iPhone 6s and newer).
  5. Support Options can be opened by tap and holding on the Mylio icon on Android (limited to specific phones/operating systems).

Once open, the Support Options give you a variety of different ways to troubleshoot Mylio:

  1. Contact Support – send a message directly to the Mylio Support Team.
  2. Open in safe mode – open Mylio with many functions (like syncing and scanning for new files) turned off. In most cases, this will give you access to your photos when something may be causing Mylio not to open or operate unexpectedly.
  3. Repair a catalog –  in most cases, Mylio will alert you if your catalog needs to be repaired. If not, you can choose to have Mylio scan your catalog and repair it even if not prompted.
  4. Factory Reset Mylio – restore Mylio on this device to how it was before you signed in. This will remove all parts of Mylio from your device and allow you to start over. Please see here for more information.

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The Quick Actions Bar

November 6, 2019, 9:40 am
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Mylio’s Quick Actions Bar gives you one-click or one-tap access to tools that you may need to access often. The Quick Action Bar can be seen at the right side of Mylio when the Details panel is closed and split between the top and bottom of the Details panel when opened.

 

The Quick Actions Bar list of actions will change depending on what you have selected. Here are some of the actions you’ll be able to find in the Quick Actions Bar.

 

  1. Toggle Details Panel – this button will open or close the Details panel
  2. Rating – Opens the Rating bar for quick access to tagging, labeling, flagging, or pinning your selection
  3. Share – Share the selected image or set of images via email, social media, or even directly to your computer’s file system. Sharing on a mac computer also has Airdrop and iMessage options.
  4. Rotate – Rotates the selected media 90 degrees counter-clockwise.
  5. Face Tagging – Turns on face tagging for the opened folder, album, or container. Learn more about face tagging in Mylio here.
  6. Delete – Delete the selection from Mylio and from your device.
  7. Add New – Add a new album, event, folder, or person with a single tap.
  8. Mylio Clipboard – Opens and closes the Mylio Clipboard to allow for the easy moving of media.
  9. Preview Size – This slider allows you to change the size of the images on the grid or while viewing a single image.
  10. Actions Menu – Display additional actions that can be taken. Learn more about the Actions menu here.

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Understanding Safe File System Delete

November 6, 2019, 10:16 am
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What is Safe File System Delete?

Mylio’s Safe File System Delete is an option available in the Source Folders settings to ensure your data remains safe. By default, it is turned on when setting up Mylio for the first time.

When Safe File System Delete is on, Mylio recognizes when images are added to or edited in a folder by the file system or another app outside of Mylio, but it doesn’t read or replicate deletions that happen outside of Mylio.

Here are some ways that safe delete works:

  1. Images deleted in the File System will not be removed from the Mylio catalog or other devices.
  2. If a device is set as a Vault, images deleted in the File System will be synced back from another Vault if one is available.
  3. If a Custom Sync Policy is on, Mylio will respect the sync policy set for that folder.
    1. If the folder that the deletion occurs in is set to want Originals, the deleted media will be synced back
    2. If the folder that the deletion occurs in is not set to want Originals, the deleted media will not be synced back to that machine.

 

When Safe File System Delete is off, Mylio is designed to keep a 1:1 relationship with the Source Folders in your operating system. If a file is deleted in the Mylio application, it is also deleted in the folder in macOS Finder/Windows File Explorer. If a file is deleted in the folder in macOS Finder/Windows File Explorer, it is also deleted in Mylio. The action of deleting the media on one machine would then sync to all devices on the account where the media would be deleted from all machines.

 

Turning Safe Delete On or Off

Safe Delete can be toggled on and off per device, but not per Source Folder. Safe delete can be toggled on and off by:

  1. Open Mylio and select Settings from the View menu.
  2. Select Source Folders
  3. Toggle on or off the Safe Delete option.

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Troubleshooting: Reset Faces On Specific Image

November 6, 2019, 11:05 am
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If a photo is accidentally ignored or has is mistagged by Mylio, these steps will force Mylio to rescan the photo and allow fix known issues. Note that this does not untag previously tagged faces.

  1. Open Mylio and locate the photo you wish to reset the face recognition for.
  2. Press Shift+Space bar on your keyboard.

 

If in a grid view of images, you can also select the image(s) and right-click (or select the actions menu in the bottom right). In the actions menu there is an option to “rescan faces”.

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