iOS devices may limit the number of media that Mylio can save from the Mylio app to the device’s Camera Roll. Generally, this number is 5 or around 5 and does not depend on the file type or resolution in Mylio.

This is a known issue with Apple’s ecosystem and something that we are hoping they will fix in the future.

Post by Matt @ Mylio from Mylio Support.

Importing your photos from Facebook is a quick and easy way to populate your Mylio library with some of your favorite photos. Using Mylio’s Facebook Album import will copy any photos that you want from your Facebook albums directly into your Mylio library. 

1. Select the Import icon from the top right corner of Mylio.
2. Select Online Services.
3. Select Facebook Albums.
4. Mylio will automatically ask you for your Facebook user email and password.
5. Once signed in, Mylio will display your albums on Facebook and allow you to select the ones you want to import. Selecting an album will highlight the text and put a blue check mark next to it.
   
   
6. Once imported, you will be asked to confirm the location that you want to save your photos. You can save Facebook photos to any folder.
7. Mylio will also read any tagged people in your Facebook photos and display them automatically in Mylio’s People view for convenience.
8. If you have directly uploaded photos to your Facebook in an album, they will not be downloaded automatically to Mylio. However, you can import the album again and only the newly added photos will be copied into Mylio.

Post by Matt @ Mylio from Mylio Support.

Mylio can utilize external drives in multiple ways with your Mylio Library. This includes importing photos from your external drive to your machine, displaying the photos on your external drive without copying them to your machine or even protecting the photos you already have in Mylio to your external drive. Whatever the case, Mylio can be used to help keep your photos and videos altogether, protected and synced across all of your devices.

Understanding External Drive Importing

When importing photos from an external drive, Mylio will often set up the drive as a Vault. This allows Mylio to protect the photos not already on the drive to the drive without you needing to do anything manually. For instance, if you have all of your photos on an external drive and import them into Mylio, Mylio will display the content of that drive. If, however, you download a series of pictures from Facebook directly to your computer and import them into Mylio, Mylio will also protect those photos to your external drive when it is connected. The drive and your Mylio Library will be a 1:1 copy of each other.

Importing from an External Drive

To select the correct import option for your photos and import from your external drive, follow the steps below:

1. Open Mylio and select the Import icon in the top right.
2. Select External Drive.

1. Select the drive you would like to import from and press Continue.

1. Mylio will display two import options:

Removing images from Mylio that are on External Drive or Removing External Drive as Mylio Device

If you wish to remove a folder from Mylio that has been previously imported, you can do so by toggling the folder off in the Source Folders settings. This will remove the folder from Mylio but keep it on the external drive. More information can be found here.

If you wish to remove the external drive as a Mylio device, you can do so by unregistering the device in the device list. This process will not delete photos from Mylio or photos from the Mylio_xxxxx folder on the external drive. However, it is important that at least one other device has Originals of the images on the external drive if you want to content to remain in Mylio.

Post by Matt @ Mylio from Mylio Support.

Importing photos into Mylio using the Source Folders option is a quick and easy way to display photos that are already organized on your machine in a view that is familiar but within the Mylio application.

Understanding Source Folders

When choosing which folders to import as Source Folders, Mylio will keep your photos in the original location – meaning they are not being duplicated or moved. Because Mylio is referencing your folders and their contents in the original location, any change made in Mylio will be on your original files.

What does this mean?

• Deleting photos in Mylio will delete the actual files from the original location in your file system.
• Moving photos out of the folder and into another folder will move the photo file in your file system.

Adding folders as Source Folders is a great way to import into Mylio if you intend to keep your photos in the same location but use Mylio to track and manage them.

Safe File System Delete

Mylio’s Safe File System Delete option is designed to ensure your images remain safe on your devices when accidentally deleted from your file system.

When Safe File System Delete is on, the following is true:

1. If a file is deleted from the File System, it will not be removed from Mylio.
2. If a file is deleted from the File System, the original file will not be deleted from other Vaults.

Post by Matt @ Mylio from Mylio Support.

How to Send Logs

While troubleshooting with a Mylio representative you may be asked to send logs to help solve an issue. Logs may include information about your library and recent actions that you have made. It does not include any photos (except a screenshot if specified). This article will help you understand how to send logs.

1. Select Help from the View menu.
2. Select Contact Mylio Support.
3. Fill in a subject and any comments that help describe the issue. If asked to customize your logs, you can do so with the gear at the top right.
4. Confirm if you would or would not like to give Mylio Support access to collect logs regardings this issue later.
5. Select Upload to send the logs to your Mylio Support Team member.

Submitting Helpful Screenshots

Sometimes, a Mylio Support team member may request a specific set of screenshots. Providing an informative screenshot can cut the diagnostic time for your issue down drastically, but it must be done in a very specific manner. Here is how:

1. Open Mylio on a computer.
2. Bring as many devices online as possible by opening Mylio on them while they’re on the same network.
3. Navigate to Mylio’s Settings from the View menu.
4. Select Advances, then toggle on Sync Panel.
5. Open the Sync panel by selecting “Sync” from within the Details panel.
   
     Note:  Mylio Free Users: The Sync panel can be accessed by closing the Details panel, then holding the Option key (Mac) or Alt key (Windows) while opening the Details panel. Once open, select the two arrows in the top right of the Details panel.
6. Ensure that both the Devices and Activity sections of the Sync panel are open and visible.
7.  With the Sync panel open, click on folders twice in the View Selector. Clicking this twice will take you to the top level of your library and ensure that nothing is selected.
8. The Sync panel will now display information about your full library instead of a specific selection. This will tell us where your images are and where they need to go.
9. To take a screenshot on Mac, press Command+shift+3 to have the image saved to your desktop. That image can then be emailed to your support member.
10. To take a screenshot on Windows, press Control+PrtScn, open the Paint application and paste (Control+v) the image. You can then save the image and email it your support member.

Your screenshot should look like this…

Post by Matt @ Mylio from Mylio Support.

Mylio’s Life Calendar is a unique view that displays your photos on a calendar in combination with events from your life. Events can be populated a number of ways, either manually in Mylio or from being imported directly from your digital calendars. . With a populated Life Calendar, you get more than you would with Mylio’s stock Calendar view – which simply displays your photos in chronological order.

Mylio’s Calendar view, by default, will display all of your photos based on their Date Taken metadata. This is a great way to browse through your images to find the perfect moment. However, Calendar view in conjunction with events makes locating the right photo easier than ever.

When using calendar view after you have created or imported events, Mylio displays a colored bar across the bottom of the date, showing that something important has happened in that date range. Mylio will use the rankings of your photos to create a cover that makes the event easily locatable on the calendar.

Events can also be put into categories. Each category has a different color and each event bar in your calendar will correspond to that color, making it even easier to find specific images you may be looking for.

By opening up the calendar further into month view, you can view a more detailed look at the month’s events bars and when they occurred.

Utilizing Calendar view with events makes an easily navigable Life Calendar that is a great way to keep your photos organized. Life Calendar offers an additional view and create customizations that make the creation of events, categories, and cover artwork truly one of a kind.

Post by Matt @ Mylio from Mylio Support.

Mylio has a variety of import options that will bring your photos into the Mylio Library. This article will walk you through using the Copy option and what it means.

When you select this option, Mylio will duplicate a folder and its contents into the Mylio library.

Importing with Copy

1. Launch Mylio and select Import icon from the top right corner.
2. Select Copy.
   
3. Locate and select the folder(s) that you wish to import into Mylio.
4. With the folders selected, confirm you want to import these folders at the bottom right. The import options will be displayed.
   
5. Mylio offers two kinds of import. A simple import, which is the default, and an advanced import, which can be toggled on by selecting “Show Advanced Import Settings” under Mylio’s advanced settings.
   
   
   1. Simple Import:
      1. Verify the source of the import, the photo count, and import size.
      2. Exclude Suspected Duplicates – exclude images that Mylio believes are duplicates of images already in your library.
      3. Delete Files After Import – delete files from their original location once they are copied to your Mylio Library.
         
   2. Advanced Import: 
      1. Verify the source of the import, the photo count, and import size.
      2. Exclude Suspected Duplicates – exclude images that Mylio believes are duplicates of images already in your library.
      3. Delete Files After Import – delete files from their original location once they are copied to your Mylio Library.
      4. File Naming – set up a rule to rename your files as they import.
      5. Folder Organization – choose if you wish to import the top level selected folder or just the contained media.
      6. Add Folder Name to Keywords
      7. Keywords – add a specific keyword, or set of keywords, to all imported media.
         
6. Once you’ve verified that all your import is set up correctly, select continue to choose where you would like your photos to be imported.
7. Select Import Now to finish your import.

Post by Matt @ Mylio from Mylio Support.

When using Mylio you may inadvertently drag and drop an image or folder onto another folder. Because Mylio is continuously syncing, this means your photos will be rearranged on your other devices as well.

If this is something that happens frequently, you can toggle a setting with Mylio that will alert you when a drag and drop action has occurred.

This option can be toggled by following these steps:

1. Open Mylio.
2. Select Settings from the View menu.
3. Select General.
4. Toggle on Confirm Drag and Drop Action.

Post by Matt @ Mylio from Mylio Support.

Flutter allows you to see which photos are in a folder or album and easily set the cover of that folder or album. It is also a great way to show off your photos!

When using Flutter, you will see the contents of the currently selected folder. For instance, if you have a folder called “Animals” with four folders inside of it, using Flutter on “Animals” will display the cover images of the 4 child folders, not the contents of the child folders.

Post by Matt @ Mylio from Mylio Support.

What Are Folders?

Folders are one of the primary means of organization in Mylio. Folders allow you to directly manipulate your files inside and outside of Mylio so that the changes you make are not Mylio specific. Depending on your setup your Folder view may vary in its organization.

Mylio Pictures Folder

Each Mylio Library comes with one folder: the Mylio Pictures folder. This folder is designed to hold all of the images that are copied into Mylio if there is no other destination being utilized. For instance, photos that you have imported using the Copy command will be copied into the Mylio Pictures folder. This is because Mylio is now referencing an original file exclusive to Mylio.

The Mylio Pictures folder will also hold your iOS Camera Roll(s) and Android Media Library photos. 

Mylio Pictures is where most photos will be stored if you are using Mylio as a standalone photo organization application.

Creating New Folders

New folders can be created anytime from Folder view in the View Selector.

• In Folder view, navigate to where you would like to place your new folder.
• Select the plus sign in the Quick Actions Bar and give the new folder a name.

• Photos can now be dragged into this folder freely or by using Mylio Clipboard.
• Remember that any changes made to your files will be reflected by the operating system.

Source Folders

When photos live outside of Mylio Pictures, it means that are being referenced from another location. This means that a Source Folder will live outside, but next to, the Mylio Pictures folder. This makes it easy to see when you are manipulating original images that are not Mylio exclusive. Be careful with these folders as any changes made to them will be made to the original files as well.

Syncing Source Folders from Another Computer

Mylio is in charge of protecting your photos that have been added to Source Folders on one machine and had their Originals synced to another Vault. Because of this, Original photos are stored in the Mylio folder on your secondary device.

For example:

1. Computer A has images in a source folder that Mylio is referencing.
2. Computer B is a Vault and wants to protect those images, so Originals are syncing.
3. Computer A has the photos in the original location.
4. Computer B has the photos in the Mylio root folder.

Further Investigation

Because Mylio is directly related to the file system, it is easy to see exactly where your photos live on your computer. By right-clicking on any folder and selecting Show in Finder or Show in File Explorer you will be taken to the selected folder’s location on your computer.

The Mylio Pictures folder will be saved within the Mylio Library, which can be stored in a unique location when starting Mylio for the first time, or moved later by simply moving the Mylio root directory from its original location to a new location (the next time Mylio is launched it will ask you to identify the new location of your directory). 

Post by Matt @ Mylio from Mylio Support.

Mylio can allow you to duplicate an image with just a few clicks. This may be to have an edited version of a photo and an unedited version or to sort them differently in Folder view. By quickly and easily duplicating your photos within Mylio you can easily maintain the integrity of your originals.

1. Open Mylio and locate the image or set of images you wish to duplicate.
2. Select the images so that they are outlined in blue. You can select multiple images by holding the Control key (Mac) or the Option key (Windows) while clicking.
3. Select the Actions menu from the bottom of the Quick Actions Bar.
4. Select Duplicate Files.

1. Mylio will automatically create a duplicate as [Image Name] (copy).

Post by Matt @ Mylio from Mylio Support.

If after instaling the latest version of Mylio you are given the message “This upgrade is no longer supported” then you may have an older Mylio catalog from a version of Mylio that is no longer supported in your filesystem.

1. Open a Windows File Explorer window and then click on the navigation bar.
2. Type this in and press Enter: %localappdata%
3. This will bring you to the user local application data. Scroll down and locate a folder named Mylio.
   • Remove the folder or rename it if you are trying to preserve old Mylio data.
4. Attempt to re-launch the Mylio application

If you are trying to retain the old Mylio data please contact us by emailing:

support@mylio.com

Post by Michael Pastore from Mylio Support.

When upgrading to version 3.4 or later from version 3.3 or earlier, Mylio needs to rescan all faces in the catalog. This is due to a new facial recognition software to enhance Mylio’s abilities to match and recognize people in your library. This can take a second or so per image meaning the larger your library, the longer this may take to complete.

Some things to note while this upgrade is ongoing:

• Multiple devices can work in concert to complete the upgrade more quickly. Opening an updated version of Mylio on other devices and allowing them to sync with each other can assist this process in finishing faster.
• Only faces in the upgraded library are visible in batch tagging. Until the upgrade is complete, suggestions may be reduced in this feature and in suggestions for auto-face tagging.
• The upgrade progress can be seen in the progress dialog by selecting the Activity circle in the top right.

Post by Michael Pastore from Mylio Support.

When first logging into Mylio on your iOS device (iPhone, iPad, or iPod Touch), you will be asked if you would like to import your device’s Camera Roll. The Camera Roll includes any photos that you have taken with your iOS device, or any photo manually loaded to your iOS device using iTunes on a computer.

Importing Camera Roll

If during setup you asked Mylio to not import your Camera Roll, you can add it at any time with these steps:

1. Open Mylio on your iOS device
2. Select the View menu (three vertical dots in the top right)
3. Select Settings
4. Tap Import
   
5. Tap Add Camera Roll
   
6. Mylio will automatically create a folder for your iOS device within the Mylio Pictures folder called “Your_Device’s_Name’s iOS Library”

Mylio’s Relationship with the Camera Roll

Mylio has a unique relationship with your device’s Camera Roll in order to ensure your photos are safe inside and outside of your Mylio Library. In general, Mylio has read-only access to your Camera Roll. Here are the guidelines for how Mylio and your Camera
Roll communicate:

• When importing your photos, Mylio references the original images. It does not duplicate the image.
• When importing, Mylio will make a Mylio-specific Thumbnail or Preview, depending on your setup.
• If a photo is deleted from the Camera Roll before Mylio is opened, the photo will not be imported.
• If a photo taken with your iOS device is deleted from Mylio, it will not delete from the Camera Roll but will be deleted from within Mylio on all other devices.
• If a photo is deleted from the Camera Roll after being imported but before the Original has synced to another device, only the Mylio-specific Thumbnail or Preview will remain as Mylio is simply referencing on the original file.
• If a photo is deleted from the Camera Roll after being imported and after syncing the original to another device, only the Mylio-specific Thumbnail or Preview will remain on the iOS device, but the Original will remain in the synced location.

Stopping Import from the Camera Roll

If you have previously imported photos from your device’s Camera Roll but would like to prohibit Mylio from importing photos in the future, follow these steps:

1. Outside of Mylio, navigate to Settings > Privacy > Photos.
2. Locate Mylio in the list of applications that have access to your photos.
3. Turn off Mylio’s photo access.

New photos taken with your device will no longer be imported into Mylio, but your original folder and photos will remain within Mylio.

Mylio supports the importing and syncing of Apple’s High-Efficiency Image Files (HEIF) and High-Efficiency Video Files (HEVF) on iOS devices that are running iOS11 and Mylio 2.4 (4212) and newer as well as Mac computers running High Sierra (10.13) and Mylio 2.4 (4212) and newer.

If photos or videos were taken on an iOS device in HEIF/HEVF before this image type was supported by Mylio, you may need to have Mylio rescan your Camera Roll so that the images import.

Rescanning Camera Roll for HEIF or HEVF Files

1. Open Mylio on your iOS device.
2. Select Help from the Navigation panel.
3. Select Console.
4. Within the console, type clearignorelist and press Enter.
5. Close the Mylio application on your iOS device.
6. Open the camera and take a photo.
7. Open Mylio. The HEIF and HEVF files will re-import along with the newly taken photo.

Importing HEIF and HEVF on Non-Apple

Apple’s HEIF and HEVF are able to be decoded by Mylio on iOS and Mac devices (iOS11+ and High Sierra (10.13+) only. If HEIF or HEVF files are imported directly to Mylio on a Windows computer or Android platform, the image will appear as an unsupported format (prohibitory symbol).

However, since iOS and Mac devices are able to decode these formats, simply allowing your devices to sync to a supported iOS or Mac device will allow Mylio to generate Thumbnails and Previews for these images and properly display them on non-iOS devices.

You may also rely on third-party codecs that can be installed for Windows devices to decode the images or videos as well.
Here are two HEIC (for photos) and HEVF (for videos) codecs that are needed for these formats to work with Windows:
HEIC – https://www.microsoft.com/en-us/p/heif-image-extensions/9pmmsr1cgpwg?activetab=pivot:overviewtab

HEVF – https://www.microsoft.com/en-us/p/hevc-video-extensions-from-device-manufacturer/9n4wgh0z6vhq

Changing High-Efficiency format to JPG

In some cases, you may wish to stop using Apple’s high-efficiency format in order to keep your images fully compatible with all of your devices. You can easily revert your photo type back to industry standard JPEGs by following these steps:

1. On your iOS device, go to the Settings app.
2. Select Camera.
3. Select Format.
4. Select Most Compatible.

Mylio allows users to share a single image, multiple images, albums and folders on Flickr. By uploading your images to Flickr, you can easily share your favorite photos via the web.

Managing the devices on your Mylio account ensures that each device you have registered is setup and behaving as expected. Knowing the settings available to the devices on your account can help you better utilize Mylio to your liking.

Opening the Device Settings

1. Open Mylio’s Dashboard.
2. Select the device that you wish to edit the settings of to open the Device Settings dialog.
   

Using the Device Settings Window

The Device Settings dialog allows you to alter the settings for a specific device in regards to how it relates to Mylio. Below are the major components of the Device Settings menu…

• Device Nickname –The device name can be changed by simply selecting it.
• Clear Cache –Mylio’s cache will hold photos that your machine has but does not want. This generally happens after changing Sync Policies for your machine. Use this command to clear the cache.
    Note:  Only devices with policies set to either Thumbnails, Previews, or Custom Sync policies will have the Clear Cache button. You can only empty the cache for a device that you are currently using.
• Unregister this Device – Remove this device completely from Mylio. This options will cause the current device stops syncing with future photos. It is recommended that you ensure all photos within this copy of Mylio are synced to other copies before unregistering a device. You can also unregister a device from your account management page.
• Show Media Waiting To Sync – Displays the media that is currently waiting to sync to that device.
• Minimum Free Space – Set the space threshold that Mylio is allowed to work within. Setting this number means that Mylio will stop syncing if you have less than this space available on your machine. Mylio can manage this setting for you or you can turn off “Automatically Manage” to adjust the slider yourself.
     

    Note:  It is not possible to set Mylio’s minimum free space to be less than 1GB due to performance reasons.
• Vault Migration – Mylio will walk you through the steps of transferring a Vault that may be low on storage to a higher storage device.
• Device Sync Policy Settings – View and change what quality images are synced to your device.
  • Simple – Choose between Mylio’s Auto-optimized and Vault settings.
  • Advanced – Specify which version of your photos sync to your devices. Click here to learn more.
  • Keep documents/videos smaller than – Mylio does not make Preview quality versions of documents and videos. The Originals are either synced to your device or not.  Use the slider to set specific file size limits, All, or None.

• Reset Device Quality – Resets all files to either Thumbnails or Auto-optimized (whichever is selected at the top when this button is clicked). This may cause some files to be cached and/or removed from a device if it becomes low on storage.

Updated: July 10th, 2019

Version: 3.5
Mac Build: 5810
Windows Build: 5810
iOS Build: 5810
Android Build: 5810

UI:

• Added Camera Support for Olympus OM-D EM-1X file types
• Added a “Forgot password?” link to our sign-in screen
• Mylio now allows you to “show password” when signing in
• A Custom Device Sync Policy can be applied when setting up a new screen with the setup wizard
• Polished the icons on the Delete widow for Android and in the Dashboard for all mobile UI
• The Device name in the Activity and Notifications Center is no longer omitted

Bugs:

• Fixed an issue preventing some folders with unique characters in the folder name from replicating correctly
• Fixed an issue that may cause some Mac computers to become unresponsive when going to sleep
• 1-5 Shortcuts for “when typing names” are now shown again when this advanced setting is enabled
• Fixed an issue that would sometime cause the Clipboard to not clear after moving the contents to a new location
• Fixed a crash that would sometimes happen when tagging faces
• Fixed a crash on Android that could occur after syncing certain types of media

Performance:

• The “Next Date” button when swiping between Photos in Calendar view is much faster
• Skipping the check for corruption when performing a catalog recovery will no longer skip the catalog recovery

Updated: June 24th, 2019

Version: 3.5
Mac Build: 5804
Windows Build: 5804
iOS Build: 5804
Android Build: 5804

UI

• Localized in French and Spanish
• Calendar Events can now be created from Folders
• Video icon added to make it easier to locate this file type when in Grid View
• New Notifications and Activity Center
• Selective Sync options have changed to Custom Device Sync Policies
• Mobile – Info panel is now brought up by a swipe up on the photo or by hitting the info button in the View menu
• Sync Panel is now available in Mobile from the View menu
• The Actions menu now appears as three horizontal dots in the bottom right to avoid confusion with the operate View menu (three vertical dots) in the top right
• Re-added option to Sort by: Rating
• Added Camera Support for Nikon Z6 and Z7 RAW file types

Bugs

• Flickr sharing on desktop has been re-instated
• Save Metadata to File now correctly works with Free accounts
• Removed date/time bar when full screening a photo on an iPad
• Duplicating a preview image is now prevented if the Original is not on a device
• Fixed an issue that prevented some users from clearing their cache
• Fixed a bug where Mylio may crash when importing a RAW+JPG pair
• Other rarely encountered bugs addressed as well

Performance

• Improved import speeds on mobile
• Improved importing and surfacing of metadata on all platforms
• Share sheet in iOS improved with more options
• Removed “Better Graphics” and “Better Performance” options in the advanced settings to bring the best of both features together

Updated: April 16th, 2019

Version: 3.4
Release Date: April 16th, 2019
Mac Build: 5635
Windows Build: 5635
iOS Build: 5635
Android Build: 5635

• Various Bug and Crash Fixes including:
• Fixed an issue when Mylio would start Outlook even if it isn’t initialized in Windows.
• Fixed an issue where continuous scroll doesn’t work in Descending sort order in Calendar view.
• Fixed an issue where minimizing a Mylio on a PC would unintentionally cause high GPU resources.
• Reduced unwanted notifications of “No network connection” in the Notifications panel of the Dashboard.
• Improved crash reporting from Mobile and Desktop versions.

Updated: March 19th, 2019

Version: 3.4
Release Date: March 19th, 2019
Mac Build: 5631
Windows Build: 5631
iOS Build: 5631
Android Build: 5631

• Bug and Crash Fixes
• Updated Google Photos and Picasa importer with the latest API

Updated: March 7th, 2019

Version: 3.4
Release Date: March 7th, 2019
Mac Build: 5621
Windows Build: 5621
iOS Build: 5624
Android Build: 5624

• Consolidated mobile download size from our update two days ago to allow cellular downloads

Updated: March 5th, 2019

Version: 3.4
Release Date: March 5th, 2019
Mac Build: 5621
Windows Build: 5621
iOS Build: 5621
Android Build: 5621

• New face recognition engine
• bug fixes

Updated: January 16th, 2019

Version: 3.3a
Release Date: January 16th, 2019
Mac Build: 5593
Windows Build: 5593
iOS Build: 5593
Android Build: 5594

• New app icon design
• Stability improvements and bug fixes

Updated: January 2nd, 2019

Version: 3.3
Release Date: January 2nd, 2019
Mac Build: 5575
Windows Build: 5575
iOS Build: 5575
Android Build: 5575

• Enhanced editing on Mobile UI
• Ability to resize when in Calendar view
• Stability improvements and bug fixes

Updated: October 31st, 2018

Version: 3.2
Release Date: October 31st, 2018
Mac Build: 5511
Windows Build: 5511
iOS Build: 5511
Android Build: 5511

• New UI featuring dark mode
• Expanded life calendar
• Full screen Map
• New filter
• New batch face tagging
• New first-run setup experience
• New simple SD import
• Introducing Vaults
• Auto-optimized images when syncing
• Your Mylio World in Dashboard
• Featured photo ranking
• Stability improvements

Updated: August 14th, 2018

Version: 3.1.2
Release Date: August 14th, 2018
Mac Build: 5262
Windows Build: 5262
iOS Build: 5262
Android Build: 5262

• Stability improvements.
• Additional logging for troubleshooting.

Updated: May 14th, 2018

Version: 3.1.1
Release Date: May 14th, 2018
Mac Build: 5260
Windows Build: 5260
iOS Build: 5260
Android Build: 5260

• General bug fixes and stability improvements.

Updated: April 23rd, 2018

Version: 3.1
Release Date: April 23rd, 2018
Mac Build: 5254
Windows Build: 5254
iOS Build: 5254
Android Build: 5254

• Map view replaces Location view. View all of your images on a map!
• Tag photos GPS location within Mylio using Map view.
• Manual Face Tagging.
• Mylio Dashboard.
• Progress reporting moved to top left of the center panel.
• Revamped creating and editing event categories.
• Android Media Library auto-deletion.
• Fetch Original image on export if one is available.
• Android now shares using the OS share menu.
• Brand new Contact Mylio Support dialog and options. We can now request additional logs if needed.
• Catalog recovery for iOS, Android, Mac, Windows, and External Drives has been created or revamped.
• Fixed issues surrounding catalog corruption.
• Fixed issues surrounding files and folders becoming stuck moving on disk.
• Auto-configure for Windows Firewall.

Updated: January 25th, 2018

Version: 3.0.6
Release Date: January 12th, 2018
Mac Build: 4854
Windows Build:4854
iOS Build: 4854
Android Build: 4854

• When a photo is open, the title bar will now display {IMAGE TITLE} | {IMAGE LOCATION} | {CAPTURE DATE} | {CAPTURE TIME}.
• Fixed some bugs that made switching views slow.
• Stability improvements and optimizations.
• Changed version naming to dot (.) releases instead of “r” releases.

Updated: January 12th, 2018

Version: 3.0rrr
Release Date: January 12th, 2018
Mac Build: 4849
Windows Build:4849
iOS Build: 4849
Android Build: 4849

• Unwanted media is now hidden by default.
• Lightroom Classic now shows in the Open With…
• Unparsable media no longer causes red/grey check marks in the device map.
• Various crash fixes and stability improvements.

Updated: January 5th, 2018

Version: 3.0rr
Release Date: January 5th, 2018
Mac Build: 4848
Windows Build:4848
iOS Build: 4848
Android Build: 4848

• Various crash fixes and stability improvements.

Updated: December 22nd, 2017

Version: 3.0r
Release Date: December 8th, 2017
Mac Build: 4845
Windows Build:4845
iOS Build: 4845
Android Build: 4845

• Submitting logs to support is now a background process.
• Various bug fixes and stability improvements.

Updated: December 8th, 2017

Version: 3.0r
Release Date: December 8th, 2017
Mac Build: 4841
Windows Build: 4841
iOS Build: 4841
Android Build: 4841

• Fixed an issue that may have caused Amazon and Google Drive to re-upload previously synced images to the cloud.
• Fixed an issue where log transmission to Mylio Support was slow or unstable.
• Added extra precautions to prevent users from logging in to the wrong account when signing into Mylio 3.0 for the first time.

Updated: December 3rd, 2017

Version: 3.0r
Release Date: December 3rd, 2017
Mac Build: 4836
Windows Build: 4836
iOS Build: 4838
Android Build: 4838

• Fixed an issue where iOS Camera Rolls may be duplicated when upgrading to Mylio 3.0.
• Fixed a bug that allowed users upgrading to Mylio 3.0 to sign in with incorrect account information.
• Stability fixes.

Updated: November 27, 2017

Version: 3.0
Release Date: November 27th, 2017
Mac Build: 4836
Windows Build: 4836
iOS Build: 4836
Android Build: 4836

• We’ve redesigned and streamlined our sync engine to be faster and more reliable.
• Upload to Amazon and Google as unencrypted
• Utilize Amazon Prime Photos
• iPhone X optimization
• RendezVous optimizations.
• Library Statistics menu.
• Mylio now partakes in Apple’s iCloud Backup.
• NAS devices are now scanned upon launch and with “Scan for changes”
• New sync option: increase local discovery. Turns on UDP broadcasting for additional communication.
• What’s New dialog box is now in-app
• Lost originals are now identified by clicking the total media count.
• Lightroom Classic is now recognized on Lightroom Import
• All references to Mylio Cloud have been removed from Mylio.
• File stacking now longer affects PSD, Videos, PDFs, and other non-RAW files.

Updated: August 30th, 2017

Version: 2.4r
Release Date: August 30th, 2017
Mac Build: 4212
Windows Build: 4212
iOS Build: 4212
Android Build: 4212

• Preparation for iOS 11

Updated: June 29th, 2017

Version: 2.4
Release Date: June 29th, 2017
Mac Build: 4206
Windows Build: 4206
iOS Build: 4206
Android Build: 4206

• Adjusted Amazon Cloud text to meet Amazon’s new Amazon Drive plans.
• Updated all iOS App Store and Google Play Store screenshots.
• Tablet devices now default to Desktop view.
• Sony A7ii photos with an APSC lens now decode correctly.
• Mobile devices now choose device sync policy on first run.
• Fixed various issues surrounding SD card import.
• Mylio on Windows no longer imports bundles or packages.
• Slideshows are now available for Events.
• Fixed various face tagging UI issues.
• Many crash fixes including Android O beta crashes.

Updated: May 25th, 2017

Version: 2.3lr
Release Date: May 25th, 2017
Mac Build: 4153
Windows Build: 4153
iOS Build: 4153
Android Build: 4153

• Fixed an issue where Mylio would crash when closing the application.
• Fixed issues related to GPS and Places lookup.
• Various bug fixes.

Updated: April 24th, 2017

Version: 2.3rr
Release Date: April 24th, 2017
Mac Build: 4151
Windows Build: 4151
iOS Build: 4151
Android Build: 4151

• If you are using Mylio Cloud to upload images, you will now be shown a banner when quitting Mylio alerting you that you need to adjust the device’s sync policy as it is no longer available as a storage location.
• Fixed an issue causing Mylio to crash when face tagging.
• Fixed an issue causing Android to crash when playing video.
• General speed and stability improvements.

Updated: April 12th, 2017

Version: 2.3r
Release Date: April 12th, 2017
Mac Build: 4150
Windows Build: 4150
iOS Build: 4150
Android Build: 4150

• General speed and stability improvements.

Updated: March 20th, 2017

Version: 2.3
Release Date: March 20th, 2017
Mac Build: 4142
Windows Build: 4142
iOS Build: 4143
Android Build: 4142

• Places are now editable.
• Guest mode now has options to allow for certain features to be unlocked.
• Auto-advance now has options on what triggers an advancement.
• .txt files are now displayed when replicated as previews and thumbnails.
• Create a template to alter the name of the files you are exporting.
• Choose which monitor to set the desktop wallpaper of if using multiple monitors.
• Various bug fixes and stability improvements.

Updated: February 9th, 2017

Version: 2.2
Release Date: February 9th, 2017
Mac Build: 4069
Windows Build: 4063
iOS Build: 4063
Android Build:4063

• Resolved issue that caused some Panasonic images to not open as expected.
• Fixed an issue that caused Mylio to become unresponsive when quitting the application.

Updated: January 30th, 2017

Version: 2.2
Release Date: January 30th, 2017
Mac Build: 4061
Windows Build: 4061
iOS Build: 4061
Android Build:4061

• Device Map now includes gray badges to show thumbnails and previews that need to sync.
• Introduced new command to decipher if there are any file paths that are too long.
• Mylio now caches full resolution images temporarily when scrolling through images.

Updated: January 19th, 2017

Version: 2.2
Release Date: January 19th, 2017
Mac Build: 4058
Windows Build: 4058
iOS Build: 4058
Android Build: 4058

• You can now use the ‘Open with…‘ command on more than one selected media.
• Improvements to Mylio’s search and auto-creation of Places.
• Corrected an issue that caused some photos with unknown lenses to import incorrectly.
• Altered the timing of ‘success banners’ when exporting to Flickr.

Updated: January 9th, 2017

Version: 2.2
Release Date: January 9th, 2017
Mac Build: 4056
Windows Build: 4056
iOS Build: 4055
Android Build: 4056

• Fixed an issue with Canon 1D X Mark II where photos were imported with an incorrect coloring
• Fixed an issue where RAW+DNG images were not importing both sets of photos
• Removed reference to adding places

Updated: January 5th, 2017

Version: 2.2
Release Date: January 5th, 2017
Mac Build: 4055
Windows Build: 4055
iOS Build: 4055
Android Build: 4055

• Introducing Places, replacing Locations.
• Protect images to Google Drive
• Streamlined mobile view’s Navigation Panel
• Batch ignore faces
• You can now disable the “Cellular Data” message on iOS and Android

Updated: December 15, 2016

Version: 2.1
Release Date: December 15, 2016
Mac Build: 3874
Windows Build: 3867
iOS Build: 3872
Android Build: 3867

• Fixes an issue where SD cards were not importing as expected on macOS Sierra
• General stability improvements

Updated: December 10, 2016

Version: 2.1
Release Date: December 10, 2016
Mac Build: 3870
Windows Build: 3867
iOS Build: 3872
Android Build: 3867

• Prepares Mylio for future iOS features

Updated: November 23, 2016

Version: 2.1
Release Date: November 23, 2016
Mac Build: 3870
Windows Build: 3867
iOS Build: 3870
Android Build: 3867

• Bug fixes and stability improvements

Updated: November 16, 2016

Version: 2.1
Release Date: November 16, 2016
Mac Build: 3867
Windows Build: 3867
iOS Build: 3867
Android Build: 3867

• iOS and Android Redesign
• Filter events with star ratings and labels
• Activity roll-up
• Iconography refresh
• Apple Photos fixes
• Mylio Device Network fixes
• Set alternate dates for multiple photos
• Camera roll speed improvement
• Cloud data reset is now user-facing

Updated: September 20th, 2016

Version: 2.0
Release Date: September 20th, 2016
Mac Build: 3682
Windows Build: 3682
iOS Build: 3682
Android Build: 3682

• Support for syncing with Amazon Drive Unlimited.
• Import from Picasa and Google Photos.
• Face Tagging for unidentified people.
• Edit Notes from within Mylio.
• Simple View in sync panel.
• Introduction of Device Map.
• Set photos to Imprecise Dates.
• Folders can be set to private to be excluded from Events, Calendar, and Slideshows.
• Fixed an issue with importing AVCHD videos.
• Extended Apple Photos Metadata import.
• Introduction of RendezVous.

Updated: August 30th, 2016

Version: 1.9r
Release Date: August 30th, 2016
Mac Build: 3476 (unchanged)
Windows Build: 3476 (unchanged)
iOS Build: 3483
Android Build: 3476 (unchanged)

• Reintroduced signing up from within the iOS application.

Updated: July 27th, 2016

Version: 1.9
Release Date: July 27th, 2016
iOS Release Date: August 11th, 2016
Mac Build: 3476
Windows Build: 3476
iOS Build: 3482
Android Build: 3476

• Editing presets now have live previews.
• Face recognition now supports bulk face tagging.
• Color labels have changed from a circle icon to a label icon to better differentiate labels from events.
• iOS users can now import photos, videos, and PDFs directly into Mylio without needing the file in the camera roll.
• Calendar view can now be resized and finely customized using the ‘Show Events’ icon.
• Mylio can now import and sync .txt and .text files.

Updated: June 17th, 2016

Version: 1.8r2
Release Date: June 17th, 2016
Mac Build: 3296
Windows Build:3296
iOS Build:3297
Android Build:3296

• Various bug fixes

Updated: June 6th, 2016

Version: 1.8r
Release Date: June 6th, 2016
Mac Build: 3293 (not updated)
Windows Build: 3293 (not updated)
iOS Build: 3294
Android Build: 3293 (not updated)

• iOS updated for sharing to Instagram

Updated: May 23rd, 2016

Version: 1.8
Release Date: May 23rd, 2016
Mac Build: 3293
Windows Build: 3293
iOS Build: 3293
Android Build: 3293

• Introduced Events and a new Calendar! Organize your photos into events and then easily locate them in Calendar view.
• Apple Photos import.
• Sign Up using Facebook.
• Increased PDF support.
• Adjust the date and time for multiple media at once.
• iOS devices now have an icon badge to tell you how many photos need imported into Mylio.
• iOS devices can now import RAW/JPG from the camera roll.
• Copied edits can now be pasted to multiple photos in grid view.
• Implemented support for 30bit graphics cards on Mac OS X.

Updated: March 14, 2016

Version: 1.7
Release Date: March 14th, 2016
Mac Build: 3096
Windows Build: 3096
iOS Build: 3096
Android Build: 3096

• Changes made to Mylio’s plans and pricing.
• New and reduced first run experience.
• Mylio’s ‘watch’ command has been replaced with ‘My Library‘.
• Albums of Albums are now available.
• Populate albums by simply dragging your selected photos to the “Albums” view in the left hand panel.
• Facial recognition is easier to toggle on with its own icon at the bottom of Mylio’s center panel.
• The edit panel has been re-arranged.
• When using a feature for the first time, Mylio will now automatically educate you on that feature’s benefits.
• Lightbox has been renamed to Mylio Clipboard.
• Some of Mylio’s iconography has been altered to more accurately display their function.

Updated: January 20th, 2016

Version: 1.6
Release Date: January 20th, 2016
Mac Build: 2928
Windows Build: 2928
iOS Build: 2928
Android Build: 2928

• Mylio is now faster and more stable than ever
• Introducing facial recognition – tag your photos faster and easier than ever from right within Mylio.
• Love Fuji as much as we do? You can now import Fuji RAW photos that use the X-Trans sensor (full list below).
• PDF files can now be imported and replicated to your other Mylio devices.
• Quickly see how many photos you have left to sync from within the sync panel.
• Corrected an issue where devices may display conflicting photo counts
• Added an option to stop the “Add USB Device” window from opening when a USB device is detected
• Fixed various issues with NAS devices running slowly or becoming unresponsive.
• Aperture imports now require less memory.

Updated: December 4th, 2015

Version: 1.5
Release Date: December 4th, 2015
Mac Build: 2746
Windows Build: 2746
iOS Build: 2746
Android Build: 2746

• Various bug fixes and improvements

Updated: November 23rd, 2015

Version: 1.5
Release Date: November 23th, 2015
Mac Build: 2743
Windows Build: 2743
iOS Build: NA
Android Build: 2743

• Brushes have been added to the edit panel
• The watermark tool has been added to the export settings
• Show TPO has been added to easily see sync policies
• Cached files are now shown with a green squiggly line in the sync panel
• “Show in…” function now allows now allows photo to be seen on any connected device
• General improvements and bug fixes

Updated: October 13th, 2015

Version: 1.4
Release Date: October 13th, 2015
Mac Build: 2582
Windows Build: 2582
iOS Build: 2577
Android Build: 2577

• Various bug fixes and improvements

Updated: September 22nd, 2015

Version: 1.4
Release Date: September 22nd, 2015
Windows Build: 2566
Mac Build: 2566
iOS Build: 2565
Android Build: 2565

• Mylio for Android removed from beta
• Setup wizard introduction
• Various UI changes in the sync panel
• Store your common edits as a preset and apply it to a group of photos
• Removed the sync shields and added a sync protection bar
• Sync policy adjustments now tell you more information in regards to your space
• “Need help?” buttons have been added to various parts of the interface
• Streamlined importing menu
• New import option: watch a USB drive.
• Clarification on Delete vs Remove

Updated: August 26th, 2015

Version: 1.3
Release Date: August 26th, 2015
Mac Build: 2138
Windows Build: 2138
iOS Build: 2127
Android Build: 2127

• Many new Nikon, Canon, and Sony cameras

Updated: June 11th, 2015

V1.3
Windows: 2127
Mac: 2127
iOS: 2127
Android: 2127

• Mylio’s new Aperture and iPhoto import tools are no longer in betas.
  
• Many instances of files being unable to move on disk have been rectified.
  
• When deleting a photo in preview mode, Mylio now moves to the next photo, not the last photo in that folder.

Updated: May 8th, 2015

V1.3
Windows: 2121
Mac: 2121
iOS 2116

• Aperture users rejoice: you can now migrate your Aperture library directly into Mylio.
• New iPhoto import workflow that matches the Aperture library workflow.
• Auto advance photo view when working with tethered cameras (Thanks Joe!)
• Users no longer need to remove hidden files when re-watching folders after starting Mylio over.

Updated: April 2nd, 2015

V1.2
Windows: 1985
Mac: 1985
iOS 1976

Updated: February 27, 2015

V1.1
Windows: 1711
Mac: 1711
iOS 1711
General Bug Fixes

Updated: February 9th, 2015

V1.1
Windows: 1708
Mac: 1708
iOS: 1708

• Added support for PSD files
• Added “Experimental Features” section – preview what is coming soon!
• Guest Mode – You can now temporarily set Mylio to “Read Only”
• Devices in the sync panel are now grouped as online or offline
• Added “What’s New” link to the update dialog box
• Added a simplified sync panel view
• Added a previous keyword list – choose to search and label keywords with previously used keywords
• Mylio will now display a confirmation dialog when dragging and dropping folders
• You can now sort between photos and videos using the search/filter dropdown menu
• The keyboard can now be used to navigate calendar view
• You can now auto-unmount cameras and SD cards easily from the import menu
• Added a prohibitory symbol for files that Mylio can load but cannot display
• When Mylio adds camera support, images that were not imported during “watch” will automatically reimport
• Users who hit their device limit are now given the option to remove unused devices from their account
• Moved password reset and account management to new account web portal
• Users on trial can now import 10,000 photos from their camera roll and 1,000 photos from each import source
• Footprint – detailed information about your folders and library in the info panel
• Tap to sync – quickly and easily choose what folders to sync to your device
• De-Duplication – part of Footprint. Mylio will show you duplicate files to help clean your library of duplicates
• IA Mode – a simplified Mylio experience
• Eye-Enhance – brighten eyes with a single click
• Fixed an issue where new photos were not being auto-imported into Mylio on iOS
• Lightroom files with adjusted capture dates will no longer display as being taken on import date
• Image rendering quality is improved on iOS
• Improvements have been made to importing large iPhoto libraries
• Fixed an issue where deleting a photo in full screen mode deleted the first photo of that set

Updated: January 20, 2015

V1
Windows: 1534
Mac: 1534
iOS: 1534

• Updated language for Import dialogue: Changes Add Folder command to Watch Folder to better reflect its functionality. 

Updated: December 2, 2014

V1
Windows: 1523
Mac: 1523
iOS: 1523

Updated: November 24, 2014

V1
Windows: 1522
Mac: 1522
iOS: 1522

Updated: November 21, 2014

V1
Windows: 1521
Mac: 1521

Updated: November 18, 2014

V1
Windows: 1517
Mac: 1517
iOS: 1517

Updated: November 6, 2014

V1
Windows: 1513
Mac: 1513
iOS: 1512

Updated: October 29, 2014

V1
Windows: 1507
Mac: 1507
iOS: 1501

• If the user “selects all” in the grid view and there are one or more videos in the selection all edit fields in the info panel become read only. This includes: edit of fields like keywords, copyright, title Caption for Video files.

Updated: October 22, 2014

RC2
Windows: 1500
Mac: 1500 

Updated: October 21, 2014

RC1
OSX and Windows: 1498
iOS: 1.0.1495

• Swipe popups are not opening on iPhone. In order to work around this, access Swipe on iPhone or on OSX and Windows.
  
• Unplugging the external drive while still Mylio is running can cause errors with reading of catalogs on external drives. 

Events in Mylio are based on a designated date or range of dates. By creating an event, you are telling Mylio that all photos from the specific date(s) can be grouped together. Creating an event does not alter or move your photos from their original location, albums, or folder views in any way. Creating an event also does not duplicate your photos, taking up any additional space.

This article will cover creating, editing, and viewing events in Calendar view.

Creating Events from Calendar View

Creating Events Automatically

Mylio can automatically create events by linking your digital calendars. To easily create events in Mylio, please see this article.

 

Creating Events Manually

1. Open Calendar view by selecting Calendar in the view selector.
2. Locate and select the day, month, or year you wish to add an event to. It should be highlighted in blue.
3. Open the Info section of the Details panel.
4. Select the plus sign in the Info section of the Details panel, next to “EVENTS” to begin creating a new event.
   
5. The event creation dialog box will open. Here you can add:
   1. Title – the name of your event as displayed in calendar and event view.
   2. Category – which category this event belongs to.
   3. From / To – the date (or range of dates) that this event took place.
   4. Description – a description of the event.         
6. Select Save to save and create the event.
7. Mylio will display the bar for your event across your date range, displaying the event name, length, and category.

Creating Events from Folder View

Creating Events from Folder View

Quickly populate your Life Calendar by using the “Show Folder as Calendar Event” toggle on a selected folder to automatically create an Event in your calendar containing that folder’s images.

Under the toggle you can add:

1. Event – the name of your event to be displayed.
2. Description – a description of the event.
3. Priority – have the cover of this folder display as the event cover over other events of the same Year, Month, or Day in Calendar view.
4. Category – add which category or type of calendar this event belongs to.

Using filter lock

To filter what appears in the Event from the toggle folder:

1. Open the folder and set a Filter using the Filter Bar.
2. Once the filter is applied, toggle on “Filter Lock” by clicking the Lock to the right.
3. Navigate to Calendar view and verify the event creation and/or filter.

Editing Events

Once an event has been created, you can edit its details at any time. Here is how:

Editing Events from Calendar View

1. Select Calendar from the View selector to open Calendar view.
2. Open the Info section of the Details panel.
3. Select the day, month, or year that contains the event that you wish to edit.
4. Mylio will display all events for the selected date range in the Info section of the Details panel. Select the event you wish to edit.
5. Select Edit Event from the dialog.
   
6. Within the Event dialog you can edit the event’s title, category, relevant dates, and description.

Viewing Events

Viewing the events that you have created is easy in Calendar view.

Viewing Events from Calendar View

1. Select Calendar from the View Selector to open the calendar.
2. Locate the date that contains the event you wish to view.
3. Select the bar containing your event’s name to go to that event.

You can also see a list of all events that happen within the specific selected day, month, or year by:

1. Select Calendar from the View selector to open calendar.
2. Open the Info section of the Details panel.
3. Select the day, month, or year you wish to display all events for
4. Events will be listed within the Info section of the Details panel. Selecting this displays four options:
   1. Edit Event – Edit the parameters of the selected event (as seen above).
   2. Show Media – Display all media for this selected event.
   3. Play Slideshow – Plays a slideshow containing all media in the event.

To change the language for Mylio:

• Open the View menu
• Select Settings
• Select Appearance

• At the top should be a drop down box to select your language choice
• Click the restart button to the right of the drop down box to restart Mylio and apply the changes