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Known Issue: Mylio for iOS Does Not Export All Selected Images When Saving to...

iOS devices may limit the number of media that Mylio can save from the Mylio app to the device’s Camera Roll. Generally, this number is 5 or around 5 and does not depend on the file type or resolution...

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Importing Facebook Photos

Importing your photos from Facebook is a quick and easy way to populate your Mylio library with some of your favorite photos. Using Mylio’s Facebook Album import will copy any photos that you want from...

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Importing from an External Drive

Mylio can utilize external drives in multiple ways with your Mylio Library. This includes importing photos from your external drive to your machine, displaying the photos on your external drive without...

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Import with Source Folders

Importing photos into Mylio using the Source Folders option is a quick and easy way to display photos that are already organized on your machine in a view that is familiar but within the Mylio...

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Troubleshooting: Send Info to Mylio

How to Send Logs While troubleshooting with a Mylio representative you may be asked to send logs to help solve an issue. Logs may include information about your library and recent actions that you have...

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Understanding Life Calendar

Mylio’s Life Calendar is a unique view that displays your photos on a calendar in combination with events from your life. Events can be populated a number of ways, either manually in Mylio or from...

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Importing with Copy

Mylio has a variety of import options that will bring your photos into the Mylio Library. This article will walk you through using the Copy option and what it means. When you select this option, Mylio...

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Confirm Drag and Drop Action

When using Mylio you may inadvertently drag and drop an image or folder onto another folder. Because Mylio is continuously syncing, this means your photos will be rearranged on your other devices as...

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Understanding Flutter

Flutter allows you to see which photos are in a folder or album and easily set the cover of that folder or album. It is also a great way to show off your photos! When using Flutter, you will see the...

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Understanding Folder View

What Are Folders? Folders are one of the primary means of organization in Mylio. Folders allow you to directly manipulate your files inside and outside of Mylio so that the changes you make are not...

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Duplicating Files

Mylio can allow you to duplicate an image with just a few clicks. This may be to have an edited version of a photo and an unedited version or to sort them differently in Folder view. By quickly and...

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What to do when Mylio gives “This upgrade is no longer supported” message on...

If after instaling the latest version of Mylio you are given the message “This upgrade is no longer supported” then you may have an older Mylio catalog from a version of Mylio that is no longer...

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Upgrading your library to Mylio 3.4 Facial Recognition

  When upgrading to version 3.4 or later from version 3.3 or earlier, Mylio needs to rescan all faces in the catalog. This is due to a new facial recognition software to enhance Mylio’s abilities to...

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Importing Photos From iOS Camera Roll

When first logging into Mylio on your iOS device (iPhone, iPad, or iPod Touch), you will be asked if you would like to import your device’s Camera Roll. The Camera Roll includes any photos that you...

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Troubleshooting: HEIF and HEVF (Apple’s High Efficiency Formats)

Mylio supports the importing and syncing of Apple’s High-Efficiency Image Files (HEIF) and High-Efficiency Video Files (HEVF) on iOS devices that are running iOS11 and Mylio 2.4 (4212) and newer as...

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Exporting Photos to Flickr on a Computer or Tablet

Mylio allows users to share a single image, multiple images, albums and folders on Flickr. By uploading your images to Flickr, you can easily share your favorite photos via the web.   Note:  Mylio is...

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Device Settings

Managing the devices on your Mylio account ensures that each device you have registered is setup and behaving as expected. Knowing the settings available to the devices on your account can help you...

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Mylio Change Log and Version Release Notes

Updated: July 10th, 2019 Version: 3.5 Mac Build: 5810 Windows Build: 5810 iOS Build: 5810 Android Build: 5810 UI: Added Camera Support for Olympus OM-D EM-1X file types Added a “Forgot password?” link...

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Creating, Editing, and Viewing Events

Events in Mylio are based on a designated date or range of dates. By creating an event, you are telling Mylio that all photos from the specific date(s) can be grouped together. Creating an event does...

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Change Language

To change the language for Mylio: Open the View menu Select Settings Select Appearance At the top should be a drop down box to select your language choice Click the restart button to the right of the...

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