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Activity and Notification Center
Mylio’s notification and activity center keeps your alerts and progress out of the way so you can continue to enjoy your media without disruption. Opening the Notifications and Activity Center shows...
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Mylio and Seagate
Mylio can set up a Vault for backing up your files and library details. Original files are backed up automatically, preventing the loss that often comes when one of our devices or drives is damaged,...
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What’s New in Mylio?
Hello! ¡Hola! Bonjour! Mylio has gone global! We’re translated into both Spanish and French, with more languages to come soon. You can adjust your preferred language in Mylio’s appearance settings....
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The Search Bar
Searching for just about anything is easy in Mylio. You can do so using Mylio’s Search bar. The Search bar is a generic search on your entire library. All metadata and Mylio specific data will be...
View ArticleTroubleshooting: Unable to Sync Photos Between Devices
Mylio will transfer photos and edits between your devices whether you’re syncing just Thumbnails, Previews, or Originals. If your devices are not receiving or sending photos and edits to your other...
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Understanding Linked Calendars
Mylio can automatically create events from your digital calendars. This is a fast and easy way to populate your Life Calendar with all of your most important life events. Mylio can import calendars...
View ArticleAdvanced Import Options
When importing your photos, Mylio offers a clean and easy import process to quickly get your images into Mylio. If you want more options when importing your photos, you can toggle on Mylio’s Advanced...
View ArticleMylio Change Log and Version Release Notes
Updated: September, 16th, 2019 Version: 3.5 Mac Build: 5814 Windows Build: 5814 iOS Build: 5814 Bugs: Addressed an issue for some users that are seeing crashes or freezing after importing new media...
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Mylio Quick Start Guide
Desktop View Click here to download a printable version of this guide. Welcome to Mylio – the new home for all of your photos, videos and documents. This guide will teach you the basics of Mylio and...
View ArticleTroubleshooting: RAW Camera Support
Mylio supports an ever-growing number of RAW file types. Below is a list of cameras that are officially supported by Mylio. Canon EOS 1000D/EOS Kiss F/EOS Digital Rebel XSEOS 100D/EOS Kiss X7/EOS...
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The Rating Bar
Rating Photos on Desktop and Tablets The Rating Bar in Mylio makes it easy to keep your photos organized. Use these tools to visually tag your photos into different categories. The Rating Bar can be...
View ArticleMylio Sync Settings
Mylio’s Sync settings menu allows you to view and manage all of your current Sync settings for your device. Sync settings can be accessed from two locations: Accessing Sync Settings from Mylio’s...
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Importing Photos From a Camera or SD Card
Mylio will automatically detect if a camera or SD card has been plugged into your system. Once detected, the import option for your device will open automatically. Note: you can toggle off the...
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Setting Capture Dates For Photos Without an Exact Date
Sometimes you may have photos that you do not know an exact date for. Scanned photos, inherited photos, and computer images may require less of a defined capture date than the standard DAY/MONTH/YEAR...
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Free Up Space on Camera Roll or Media Library
Mylio can help clear up space in your mobile device’s Camera Roll or Media Library once the original image has been imported and protected to Mylio. In order to do this, Mylio needs to ensure your...
View ArticleError Message: Mylio is unable to edit this file as the XMP is missing
If you are unable to edit an image and see this message in the Edit panel it typically means that the XMP was removed from the file system. Since XMP files are required for Mylio to apply edits a...
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Troubleshooting: Understanding Mylio’s Support Options
Mylio’s Support Options will help you troubleshoot Mylio in the event that something is not working as expected. The Support Options can be opened in multiple ways: Support Options will automatically...
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The Quick Actions Bar
Mylio’s Quick Actions Bar gives you one-click or one-tap access to tools that you may need to access often. The Quick Action Bar can be seen at the right side of Mylio when the Details panel is...
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Understanding Safe File System Delete
What is Safe File System Delete? Mylio’s Safe File System Delete is an option available in the Source Folders settings to ensure your data remains safe. By default, it is turned on when setting up...
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Troubleshooting: Reset Faces On Specific Image
If a photo is accidentally ignored or has is mistagged by Mylio, these steps will force Mylio to rescan the photo and allow fix known issues. Note that this does not untag previously tagged faces. Open...
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