Sharing Original Files on a Computer

1. Select the images you wish to export. You can also select a folder or album if you wish to export all enclosed items.
2. Select the Share icon in the Quick Actions Bar.
3. From the Share menu, select Export.
4. The export dialog will allow you to change your export settings, including resolution, metadata, quality, and auto-renaming files. To export an original copy, select:
   1. File Type: JPEG, PNG, or TIFF
   2. Resolution – Original
   3. Quality – Maximum
        Note:  Original files must be synced locally to the device you are exporting from for Actual Resolution and Maximum Quality. All edits that have been made to the image will become part of the exported images. Once these options are set, select Export.
5. Select the destination that you would like the images exported to. If you would like them in a new folder, you can do so with the New Folder option in the bottom left. Once completed, select Open.
   

1. From the Share menu, select Export.
2. The export dialog will allow you to change your export settings, including resolution, metadata, quality, and auto-renaming files. To export an original copy, select:
   
   File Type: Unmodified Original
     Note:  Original files must be synced locally to the device you are exporting from for Actual Resolution and Maximum Quality. No edits that have been made to the image in Mylio will be exported.
3. Select the destination that you would like the images exported to. If you would like them in a new folder, you can do so with the New Folder option in the bottom left. Once completed, select Open.

When exporting an image, Mylio will display all possible choices but gray out the ones that aren’t available. When that happens, Mylio will indicate that some resolutions are not available.

Some possible reasons why a resolution is not available could be:

1. The required file (Original and possibly Preview) is not on the computer you are exporting from.
   • To fix this, connect your computer with another device on your account that has the Original, Right-click on the photo before exporting and use the “Download: Originals or previews” option to bring the file to the machine.
2. The original file is smaller than Mylio’s available (Small, Medium, Large) options.
   • No fix for this other than to export at the maximum resolution possible.
3. The Original is not viewable on the machine. This is most commonly seen when a HEIC file is being exported on a Windows computer and the export file type is not set to “Unmodified Original”. Some high-efficiency format phototypes are not natively able to be rendered on Windows. Mylio can’t create a JPG, PNG, or TIFF with the original. What will be available instead is Preview quality resolution and lower assuming the preview is downloaded locally.
   • For HEIC photos on Windows, you may need to install additional software or codecs. Alternatively, you may need to export from another device (macOS, iOS, Android) if available.